Modern car dealerships are continually seeking innovative ways to enhance customer experience, streamline operations, and stay ahead of the competition. Enter artificial intelligence (AI) – a game-changer that offers unparalleled opportunities for dealerships to thrive in an increasingly digital auto retailing landscape. However, there is a problem – among the promises of AI lie lurking … Read more
For dealerships, adopting modern technology isn’t just an option – it’s a necessity. Today, relying on a traditional phone system is quickly becoming obsolete. It’s time for dealerships to upgrade to a cloud-based phone system and revolutionize the way your dealership communicates. Here’s why: 1. Cost Savings Gone are the days of hefty upfront investments … Read more
Dealership employees seek the flexibility to work from anywhere. While mobile devices offer this flexibility, they also increase the dealership’s attack surface, providing cybercriminals with an easily exploitable entry point into the dealership’s network. Currently, mobile devices account for more than 60 percent of digital fraud, and one in three organizations has experienced a data … Read more
Understanding and managing the attack surface is crucial for protecting dealership networks and sensitive data. The attack surface represents all potential points, known as attack vectors, that hackers can exploit to gain unauthorized access or execute cyberattacks. Common attack vectors within dealerships include: Network Perimeter – The boundary between an organization’s internal network and the … Read more
Today, dealerships rely on their technology environment to sell and service cars and trucks. Dealership technology is mission critical to a dealership’s success. Yet many dealerships are still employing outdated IT strategies that can jeopardize their business as technology quickly advances and cybersecurity threats evolve. An increasingly crucial decision that dealerships must make is whether … Read more
Update, October 2026: Windows 10 support ended on October 14, 2025, and paid Extended Security Updates Year 1 for business PCs ends October 13, 2026. For current dates, costs, and a store-by-store plan, read our Windows 10 Extended Security Updates action plan for dealerships. Microsoft has announced that support for Windows 10 will end on … Read more
As the incidence, severity, and sophistication of today’s cyber threats continues to grow, the appropriate use of multi-factor authentication (MFA) is becoming increasingly important. Add to this that new government regulations – like the FTC Safeguards Rule – now requires that businesses implement MFA. The result is a lot of confusion, inefficiency, and quite frankly … Read more
According to a study by the International Data Group, 69% of businesses are already using cloud technology in one capacity or another. Is your dealership one of these businesses? The cost of purchasing, owning and operating on-premise software applications can be a major drain on a dealership’s IT budget. Most significant are the costs associated … Read more
The California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), Stop Hacks and Improve Electronic Data Security (SHIELD) Act, and other privacy laws are making customers more aware of the value of their data. Data breaches have always had a significant impact on dealerships’ reputations, but emerging legislation and increased media coverage have taken … Read more