The consumerization of IT is something that automobile and heavy truck dealers need to seriously consider as consumer buying preferences evolve, cybersecurity threats expand, and employee productivity gains become increasingly important.  [...]

Coronavirus has heightened our need to rethink and retool the way we operate our businesses.    The reality is that things are very different - and they are unlikely to [...]

Remote access for employees has always been a necessary option for most businesses. This can be beneficial for productivity, employee retention, and mobility, but it does not come without [...]

The coronavirus health crisis will end - but it has changed us forever.  Consumer’s buying habits and their expectations of the buying experience, have evolved during this crisis.  Understanding [...]

The COVID-19 outbreak is forcing us all to rethink how we as individuals work and how we can best manage the performance and productivity of our employees.  Simply, we [...]

When Colorado’s state legislature introduced their current consumer data privacy law back in 2018, it was hailed as one of the strictest in the country. [...]

Employee turnover continues to be a challenge for dealerships. Cox Automotive recently published an interesting study on dealership staffing. One-third of dealership employees do not feel engaged or excited about [...]

If your dealership gets hit with a ransomware attack, should you pay the ransom? The answer is no. According to a recent Emsisoft report, one-third of U.S. companies that [...]

Requirements in recent consumer data privacy laws are causing confusion and unnecessary expense for dealers. For example, on January 1st, the California Consumer Protection Act (CCPA) became law. The [...]