Often, when a dealership employee resigns or is terminated, the process of off-boarding the employee is left to someone in human resources and/or the employee’s manager.  Unfortunately, in many [...]

In the old days, to be a cybercriminal you had to have some technical skill.  This requirement limited the number of people that could get in on this lucrative [...]

The FBI recently issued a warning about the growing use of vishing as a new tactic that cybercriminals are using to exploit network access and privilege escalation.  The rise [...]

When it comes to protecting your dealership from the cybercriminal - Indicators of Compromise (IOC) is the typical approach utilized.  IOCs are evidence that a cyber-attack has taken place.  [...]

To best defend against the cybercriminal dealers should take it for granted that they will be hacked - believing otherwise is foolish.  Properly protecting your business from a cyberattack [...]

Have you heard of Enhanced 911 (E911)?  Today, all telephony communications in the United States must comply with E911.  Basically, E911 is a system that automatically provides the location [...]

Before we get into what a SOC (pronounced sock) is and why every dealer should have one, it’s important to first consider the following which was reported in IBM’s [...]

The ability to take advantage of the most advanced, modern cybersecurity defenses has for a long time been a luxury that only large organizations with ample financial resources, cybersecurity expertise, [...]

At Helion, we’re big fans of multi-factor authentication (MFA).  This is the process of identifying users by validating two or more “factors” that are unique to a user.  Some of [...]