Helion can handle it.
Whether you operate one store or 100, Helion has the resources to keep your technology running at peak performance.
Why? Because Helion is the largest managed IT services provider focusing on auto dealers. We manage IT for over 700 stores and 28,000 employees, and each of them has helped us become more efficient, more knowledgeable, and better at serving our customers.
Resolving issues rapidly is one thing — staying up-to-date on the latest in networking, telephony, and cybersecurity is another. Helion is able to provide world-class support while becoming your group’s virtual CIO, planning an IT strategy that will keep you competitive now and five years from now.
You focus on selling and servicing cars. We’ll handle the rest.
Since bringing Helion on board, we spend a lot less time thinking about computer problems and a lot more time focusing on our core business.
If I ask my people how things are going with IT, they say they’re getting the phone answered or getting a call back within five minutes. And they’re talking to somebody that really gives a crap about them and their problem.
Partnering with Helion has saved us hundreds of thousands of dollars and many headaches, while allowing us to focus on doing what we do best: selling cars.
Helion brought us TelePresense – a cost effective way to communication for meetings that require big decisions with many stakeholders.
98% of Helion customers stick around. Here’s why:
Rapid issue resolution
Even with more than 28,000 employees under management, Helion has enough skilled support staff to pick up calls in just 82 seconds (on average). We understand that downtime costs you money, so we fix problems as soon as they arise, remotely or in person, wherever you’re located.
Comprehensive cybersecurity solutions
70% of auto dealers don’t have up-to-date antivirus software, let alone sophisticated cybersecurity controls. Handling consumer data and financial information makes you a target; Helion can help protect your sensitive data to save your reputation (and your bottom line).
Virtual CIO, at your service
In-house teams and small MSPs can fix computer problems. What they can’t do is keep up with all the newest information related to technology, telephony, networking, and security. Helion has entire teams focusing on these areas, and they can help you develop a proactive strategy for optimizing your IT infrastructure and future-proofing your business.