The peace-of-mind provider
Unlike other MSPs, we don’t just fix stuff when it breaks. We ensure our clients’ systems are always running at peak performance, protect their networks from cyber threats, and make sure technology is never an obstacle to growth.
700+
Stores under management
98%
Client retention rate
82s
Average time to reach an agent
Serving dealers is all we do.
For over 20 years, Helion has specialized in providing end-to-end IT services to auto and heavy truck dealers. We understand the unique infrastructure, software, and culture of the industry, and all the challenges that come along with them.
Since bringing Helion on board, we spend a lot less time thinking about computer problems and a lot more time focusing on our core business.
Jeb Balise, CEO, Balise Auto Group
If I ask my people how things are going with IT, they say they’re getting the phone answered or getting a call back within five minutes. And they’re talking to somebody that really gives a crap about them and their problem.
Ricky Brown, COO, Peach State Truck Centers
Partnering with Helion has saved us hundreds of thousands of dollars and many headaches, while allowing us to focus on doing what we do best: selling cars.
John Epps, CFO, Mossy Automotive Group.
Helion brought us TelePresense – a cost effective way to communication for meetings that require big decisions with many stakeholders.
Rene Isip, President, John Eagle Auto Group
Trusted by…
Big enough to handle every IT challenge
Helion is THE largest managed IT service provider specifically serving auto and heavy truck dealers, with over 700 stores and 28,000 employees under management. We have the technical expertise and capacity to provide timely, high-quality service to every customer, every day.
Free Ebook
The Human Firewall
Protecting Your Dealership From Cyberthreats
Did you know that dealers are a major target for cyber criminal? Most of these attacks start with a simple phishing email. If your employees don’t know how to spot these emails, that could spell disaster.
Always looking ahead
Helion is a strategically proactive service provider. We don’t just keep the ship from sinking, we look for ways to keep it sailing smoothly long into the future. That means regularly reviewing carrier contracts, software licenses, infrastructure health, emerging cyber threats, and more to make sure there are no surprises and no loose ends.
Helion IT services
Service Desk
Hyper-responsive multi-tier tech support is available whenever your dealership is open.
Field Support
Technicians are located all over the country to provide on-site support for issues that require hands-on help.
Project Management
Our project management team has experience planning and executing all kinds of IT projects.
Cybersecurity
We monitor your systems in real time to detect and stop viruses, malware, and spyware and protect you from data breaches.
Infrastructure Monitoring
Helion continuously monitors your critical systems and software to catch issues before they cause trouble.
Vendor Management
Helion helps clients manage relationships with technology vendors to ensure uptime, optimize services, and reduce costs.