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Manufacturer-Pushed AI: Questions to Ask Before You Say Yes
OEM AI tools come with incentives and a deadline. Ask 7 questions first: the problem, the data it reaches, where it goes, who owns…
Massachusetts 201 CMR 17.00 for Car Dealerships: The WISP Requirement Explained
201 CMR 17 requires a written security program from any dealership holding Massachusetts residents' data, employee files included. What it adds to the FTC…
Vehicle Flashing Over Shop Wi-Fi: A Service Bay Network That Won’t Brick a Module
Vehicle flashing over shop Wi-Fi fails when the bay network blinks. What GM, Stellantis and Cummins ask for, and how to set up bays…
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Maintenance Windows at a Dealership That’s Open 7 Days a Week: When IT Updates Should Happen
A maintenance window is a planned block of time for installing updates, patches, firmware and network changes. At a dealership that's open every day,…
Who Answers When Your Dealership Calls IT: How We Hire and Develop Our Support Team
When a dealership calls our IT support team during live support hours, a US-based technician picks up in 82 seconds on average. It's a…
How to Block ChatGPT at the Dealership, and Why Blocking Alone Does Not Work
How to block ChatGPT at a dealership: firewall and DNS blocks, device rules and domain claims, plus the written policy and approved AI tool…
IT Risk Questions for a Dealership CFO: What to Ask and What a Good Answer Sounds Like
Dealership CFO IT risk in 10 questions: who owns each system, who sees customer data, what's insured, what a week down costs, and what…
AI Car Buying and the Other Side of the Desk: Why Consumer AI May Cancel Out Your Dealership’s AI Gains
Every AI capability a dealership buys is also in the customer's pocket, often for free. Here's where the information edge went, why fixed ops…
Co-Managed IT for Truck Dealer Groups: Working Alongside the IT Team You Already Have
Co-managed IT for truck dealerships keeps your IT team in charge while a dealership partner adds help desk, security monitoring, projects, and vacation cover.
Confidence in your current setup and actual protection aren't always the same thing. The only way to know which one you have is to look.
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