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The VinSolutions Data Breach: What Dealers Should Do While the Facts Come In

Cox Automotive confirmed a VinSolutions cyber incident on Oct. 26. What is confirmed, what is still a claim, and what your dealership should do…

October 30, 2026 · 11 min readRead →

IT Support Tiers Explained for Dealerships: How a Ticket Moves From Tier 1 to a Field Tech

IT support tiers are the levels a help desk ticket moves through. Tier 1 answers the call and fixes common problems, Tier 2 and…

October 30, 2026 · 13 min readRead →

PC Refresh Cycles for Dealerships: When to Replace Computers and How to Budget It

A PC refresh cycle replaces dealership computers by age and warranty, not when they break. Build the asset list, rank which PCs go first,…

October 29, 2026 · 13 min readRead →

How to Set Up an AI Governance Committee at Your Dealership

How to set up an AI governance committee at a dealership: who sits on it, the four questions every AI request answers, the approved-tools…

October 29, 2026 · 16 min readRead →

AI Vendor Risk Assessment for Dealerships: Who Can Reach Your Customer Data

An AI vendor risk assessment for a dealership lists every vendor whose product runs AI on your data, what customer data each one can…

October 28, 2026 · 12 min readRead →

Before You Add a BDC Vendor: Check Your Phone, CRM and Call Logging

CRM phone integration decides whether every dealership call reaches the right customer record. Check logging, routing, call quality, and vendor ownership first.

October 28, 2026 · 12 min readRead →

Confidence in your current setup and actual protection aren't always the same thing. The only way to know which one you have is to look.

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