Why Cloud-Based Phone Systems Are Essential For Modern Dealerships

Top-10-VoIP

For dealerships, adopting modern technology isn’t just an option – it’s a necessity.  Today, relying on a traditional phone system is quickly becoming obsolete.  It’s time for dealerships to upgrade to a cloud-based phone system and revolutionize the way your dealership communicates. Here’s why:  1.  Cost Savings Gone are the days of hefty upfront investments … Read more

A Secure Solution For Dealerships To Receive Customer Files

Secure File Transfer

Dealerships face challenges when it comes to securely receiving customer files. Often, employees ask customers to send files via text, email, or other unsecured methods.  This will violate the new FTC Safeguards Rule’s regulations regarding the secure transfer, storage, and restricted access of Personally Identifiable Information (PII). However, there’s an easy solution to this problem … Read more

The California Privacy Rights Act Passes – CCPA 2.0

cpra-transparent

The California Privacy Rights Act (CPRA) passed on November 3, 2020.  This new law amends the existing California Consumer Privacy Act (CCPA) and it significantly strengthens this legislation. One addition brought about by passage of the CPRA is the creation of a new government agency called the California Privacy Protection Agency which is “vested with … Read more

Cloud Computing Benefits for Auto & Truck Dealers

Cloud Computing

According to a study by the International Data Group, 69% of businesses are already using cloud technology in one capacity or another.  Is your dealership one of these businesses? The cost of purchasing, owning and operating on-premise software applications can be a major drain on a dealership’s IT budget.  Most significant are the costs associated … Read more

Cybersecurity, Productivity And Customer Loyalty All Having Something In Common – Technology

Tech is mission critical

Coronavirus has heightened our need to rethink and retool the way we operate our businesses.    The reality is that things are very different – and they are unlikely to ever return to the way they were in the past.    We can either do something about our new reality or we can stick our heads in … Read more

Colorado Auto & Truck Dealers’ Blueprint for Consumer Privacy

Car salesman working on computer

When Colorado’s state legislature introduced their current consumer data privacy law back in 2018, it was hailed as one of the strictest in the country. Now that assessment feels quaint, as dozens of other states have passed — or are working on — data privacy laws that equal or surpass Colorado’s in terms of toughness. 

Still, Colorado’s law — officially known as House Bill 18-1128 — places the burden of consumer privacy squarely on businesses, and opens the door to fines and lawsuits for non-compliance. 

And, unlike other state laws such as California’s CCPA, the Colorado law doesn’t make any exemptions for small businesses. 

Auto and truck dealers are especially susceptible to cyber attacks and data breaches. Dealers in Colorado should familiarize themselves with the law, ensure they are in compliance, and if not, take steps to update their cybersecurity as quickly as possible.

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When it Comes to Consumer Privacy, what are Reasonable Measures?

Reasonable Measures Blog

Requirements in recent consumer data privacy laws are causing confusion and unnecessary expense for dealers. For example, on January 1st, the California Consumer Protection Act (CCPA) became law. The legislation requires companies to have “reasonable security” in place to protect sensitive consumer information. However, it fails to define what these reasonable measures are. As an … Read more

Erik Nachbahr for Auto Dealer Today: “Your Dealership Belongs in the Cloud”

Helion’s President & Founder explains why dealerships should leverage the cloud, not fear it Some dealerships are behind the times when it comes to cloud computing and storage.  In an article for Auto Dealer Today, Helion’s Erik Nachbahr cautions that relying on in-house servers is a recipe for data breach. “When you run office and … Read more

Helion’s Erik Nachbahr for WardsAuto: “Stricter Data Rules Help”

Helion’s President & Founder explains that while new data privacy laws are challenging for dealerships, they’re long overdue. “I understand the dealer perspective,” Nachbahr writes in an article for WardsAuto. “Nobody wants to part with hundreds of thousands of dollars for what is perceived as an onerous new regulation.” But despite how truck and auto … Read more