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Public AI and Customer PII: The FTC Compliance Risk Most Dealerships Haven’t Considered

Jeff Mason2026-06-12T18:06:52-04:00Tags: CDK, cyber risk, cyberattack, cybersecurity, dealership cybersecurity, dealership it, dealerships, DMS (Dealer Management System), EDR, Endpoint Detection & Response, hackers, incident response plan, microsoft, microsoft 365, Personally Identifiable Information (PII), reputation, software, software deployment, technology, Tekion, threat detection, vulnerability|

AI is rapidly finding its way into dealerships. Employees [...]

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Why Maryland’s New Data Privacy Law Matters for Dealers Everywhere

Jeff Mason2026-06-16T15:41:07-04:00Tags: best practices, compliance, consumer privacy, customer personal information, data, data breach, data privacy, data security, dealerships, Personally Identifiable Information (PII), privacy|

The Maryland Online Data Privacy Act (MODPA) became law [...]

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The Real Cost of a Cybersecurity Incident: How It Can Wreck an Auto Dealership’s Reputation

Jeff Mason2026-06-17T14:01:53-04:00Tags: best practices, compliance, comprehensive information security program, consumer privacy, customer experience, customer personal information, cyber attack, cyber defense, cyber risk, cyber threats, cybersecurity, data, data breach, data privacy, data security, dealership cybersecurity, dealership it, dealerships, Endpoint Detection & Response, FTC guidelines, hackers, hacking, incident response plan, information technology, Personally Identifiable Information (PII), privacy, reputation, risk, risk exposure, technology, threat detection, vulnerability|

The reputation of a dealership can be shattered in [...]

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A Secure Solution For Dealerships To Receive Customer Files

Jeff Mason2026-06-08T10:32:15-04:00Tags: cloud, cloud storage, customer experience, customer personal information, customer service, cybersecurity, data, data encryption, data privacy, data security, dealership cybersecurity, dealership it, dealerships, Federal Trade Commission, file transfer, FTC, FTC guidelines, microsoft, OneDrive, Personally Identifiable Information (PII), secure storage|

Dealerships face challenges when it comes to securely receiving [...]

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Cybersecurity, Productivity And Customer Loyalty All Having Something In Common – Technology

Jeff Mason2026-06-08T10:11:52-04:00Tags: customer personal information, customer service, cybersecurity, data, data encryption, data privacy, data security, dealership cybersecurity, dealership it, dealerships, FTC, Personally Identifiable Information (PII), secure storage|

Coronavirus has heightened our need to rethink and retool [...]

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Is Your Customer Data Safe?

Erik Nachbahr2026-06-08T10:29:54-04:00Tags: California Consumer Privacy Act, ccpa, customer personal information, customer service, cybersecurity, data, data encryption, data privacy, data security, dealership cybersecurity, dealership it, dealerships, Federal Trade Commission, file transfer, FTC, FTC guidelines, microsoft, OneDrive, Personally Identifiable Information (PII), secure storage|

Consumer data privacy concerns are constantly in the news. [...]