customer service | Helion Technologies - Part 3

Is Your Customer Data Safe?

Erik Nachbahr2026-06-08T10:29:54-04:00Tags: California Consumer Privacy Act, ccpa, customer personal information, customer service, cybersecurity, data, data encryption, data privacy, data security, dealership cybersecurity, dealership it, dealerships, Federal Trade Commission, file transfer, FTC, FTC guidelines, microsoft, OneDrive, Personally Identifiable Information (PII), secure storage|

Consumer data privacy concerns are constantly in the news. [...]

Helion Technologies Partners with California New Car Dealers Association to Educate Dealers on Privacy Act Compliance

Jeff Mason2026-06-08T14:47:08-04:00Tags: California Consumer Privacy Act, ccpa, compliance, customer personal information, customer service, cybersecurity, data, data encryption, data privacy, data security, dealership cybersecurity, dealership it, dealerships, education, Federal Trade Commission, file transfer, FTC, FTC guidelines, Personally Identifiable Information (PII), secure storage, training|

Timonium, MD – April 30, 2019 – Helion Technologies [...]

When California’s New Consumer Privacy Law Goes into Effect (and What Auto Dealerships Can Do About It)

Josef Milton2026-06-08T14:47:35-04:00Tags: California Consumer Privacy Act, ccpa, compliance, customer personal information, customer service, cybersecurity, data, data encryption, data privacy, data security, dealership cybersecurity, dealership it, dealerships, education, Federal Trade Commission, file transfer, FTC, FTC guidelines, Personally Identifiable Information (PII), secure storage, training|

Note: This post was created prior to the implementation [...]

The California Consumer Privacy Act: What Dealerships Need to Know

Josef Milton2026-06-08T14:47:49-04:00Tags: California Consumer Privacy Act, ccpa, compliance, customer personal information, customer service, cybersecurity, data, data encryption, data privacy, data security, dealership cybersecurity, dealership it, dealerships, education, Federal Trade Commission, file transfer, FTC, FTC guidelines, Personally Identifiable Information (PII), secure storage, training|

Note: This post was created prior to the implementation [...]

Is your technology setup deterring your customers from buying?

2026-06-08T10:33:04-04:00Tags: customer experience, customer service, information technology, software, tech, technology, updates|

With a tech-savvy generation aging into car ownership, auto dealers can't afford to let their online resources become a source of weakness.

How Cloud-Based Networks are Shaping the Auto Business

Erik Nachbahr2026-06-04T11:06:04-04:00Tags: cloud, cloud computing, cloud servers, cloud storage, customer service, dealership cybersecurity, dealership it, dealerships, hardware, information technology, it, servers, service department, software, tech, technology, updates, upgrades, virtual servers|

With a solid internet connection and cutting-edge cloud software, auto dealerships can thrive in the digital realm.