Helion’s President & Founder explains why dealerships should leverage the cloud, not fear it Some dealerships are behind the times when it comes to cloud computing and storage. In an article for Auto Dealer Today, Helion’s Erik Nachbahr cautions that relying on in-house servers is a recipe for data breach. “When you run office and … Read more
Nowadays, it’s not uncommon for an auto or truck retailer to collect sensitive customer information at numerous stages in the sales process, from financing to warranty management and beyond. However, most dealers aren’t thinking about data security on a day-to-day basis. When cybersecurity ends up on the back burner, that sensitive data can be put at … Read more
With a tech-savvy generation aging into car ownership, auto dealers can’t afford to let their online resources become a source of weakness.
With a solid internet connection and cutting-edge cloud software, auto dealerships can thrive in the digital realm.
Today, tech-savvy millennials make a significant population of car buyers. So, it makes sense to present them with experiences they are used to and the tools and avenues they prefer. In particular, we are referring to tech tools. Here are four tools your dealership should be using to transform your customers’ experience. Website and Content … Read more
One of the most common complaints that our Help Desk agents hear from dealership employees is that their computers are slow. If your dealership’s PCs are slow or the applications habitually freeze or crash, it’s killing your employees’ productivity. A recent study by the electronics company Sharp found that half of all office workers in … Read more