cybersecurity
When it comes to cybercrime, it’s important to realize that this threat has the potential to not only damage your ability to generate revenue but also to punch a gaping hole in your dealership’s reputation. Remember, when it comes to buying cars, 84% of those surveyed said that they would NOT buy from a dealership … Read more
Multi-Factor Authentication (MFA) is the process of identifying users by validating two or more “factors” that are unique to a user. Some of the different factors that are most often used in the authentication process include: Something you know (such as a password or PIN) Something you have (like a code sent to your smartphone) … Read more
Unfortunately, many businesses have not properly invested in the cybersecurity best practices that are required to effectively defend against a cyberattack. For many businesses, their defense of choice has been either to: Bury their heads in the sand and hope the cybercriminal stays away. Get cyber insurance and just pass the risk onto the insurer. … Read more
According to the Harvard Business Review, in 2020 ransomware attacks grew 150% from 2019 and the amount that victims paid increased by more than 300%! As a result of the ransomware onslaught, we are all exposed to what feels like a constant stream of ransomware related horror stories. And, unfortunately, the reality is that for … Read more
Coronavirus has heightened our need to rethink and retool the way we operate our businesses. The reality is that things are very different – and they are unlikely to ever return to the way they were in the past. We can either do something about our new reality or we can stick our heads in … Read more
Remote access for employees has always been a necessary option for most businesses. This can be beneficial for productivity, employee retention, and mobility, but it does not come without risks. Now, more than ever, it is important to define what the corporate policies are surrounding remote access, what risks are associated with this access, and … Read more
Attacks are becoming more sophisticated, and many dealerships are vulnerable. Arrigo Automotive Group is one of many auto dealerships that have been targeted by ransomware in recent months, Lindsay VanHulle reports in Automotive News. In early December 2019, an unsuspecting employee opened a phishing email, launching a successful ransomware attack that halted business for several … Read more
Let’s say there are only two Ford dealers in particular city, and both dealerships sell the same cars at virtually the same price. How do customers in the area choose which dealership to purchase from? As it turns out, the most likely deal-breaker in this scenario is reputation — 59% of consumers use it to … Read more
Nowadays, it’s not uncommon for an auto or truck retailer to collect sensitive customer information at numerous stages in the sales process, from financing to warranty management and beyond. However, most dealers aren’t thinking about data security on a day-to-day basis. When cybersecurity ends up on the back burner, that sensitive data can be put at … Read more