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Automotive News: Ransomware Is an “Escalating Problem” for Dealers

By Erik NachbahrJanuary 2, 2020 · 1 min read

Attacks are becoming more sophisticated, and many dealerships are vulnerable.

Arrigo Automotive Group is one of many auto dealerships that have been targeted by ransomware in recent months, Lindsay VanHulle reports in Automotive News. 

In early December 2019, an unsuspecting employee opened a phishing email, launching a successful ransomware attack that halted business for several days. No employee or customer data was accessed, but the attack has already cost the South Florida dealership more than $250,000.

Helion President & Founder Erik Nachbahr tells Automotive News that ransomware should be a serious concern for dealerships. He says Helion is “contacted about a successful dealership ransomware invasion about once a month.”

Nachbahr further explains that many dealerships fail to properly invest in their IT security, viewing it “as an expense to be controlled” — a misguided attitude that can leave systems vulnerable to ransomware.

Read the full article on Automotive News.

About the author

Erik Nachbahr

Founder & President, Helion Technologies

Erik Nachbahr founded Helion Technologies in 1997 and has spent nearly 30 years working exclusively with automotive and heavy truck dealerships. Helion now supports more than 2,000 dealerships and 35,000 end users with managed IT, cybersecurity, FTC Safeguards compliance, Tekion enablement, and managed AI, all under one team. A CISSP, Erik writes and speaks about the parts of dealership technology most operators inherit rather than choose: vendor sprawl, AI governance, and cyber risk. His goal is simple: make the technology work so dealerships can focus on what they do best, selling and servicing cars and heavy trucks.

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