customer experience | Helion Technologies - Part 2

Erik Nachbahr for AutoSuccess: Dealers Must Prep for “Data Privacy Revolution”

Erik Nachbahr2026-06-08T10:57:43-04:00Tags: consumer privacy, customer experience, customer personal information, data, data encryption, data privacy, data security, dealership cybersecurity, dealerships, privacy|

Helion’s President & Founder on the growing threat of [...]

Helion’s Erik Nachbahr for WardsAuto: “Stricter Data Rules Help”

Erik Nachbahr2026-06-08T14:40:55-04:00Tags: consumer privacy, customer experience, customer personal information, customer service, data, data breach, data encryption, data privacy, data security, law, privacy, wards automotive|

Helion’s President & Founder explains that while new data [...]

How a Data Security Breach Could Sink Your Dealership

Josef Milton2026-06-08T14:42:45-04:00Tags: consumer privacy, customer experience, customer personal information, customer service, cyber attack, cyber defense, cyber risk, cybersecurity, data, data breach, data encryption, data privacy, data security, dealership cybersecurity, dealership it, dealerships, digital marketing, hackers, hacking, law, privacy, reputation|

Let’s say there are only two Ford dealers in [...]

7 Tips for Auto Dealers to Prevent a Data Breach

Josef Milton2026-06-11T12:01:17-04:00Tags: consumer privacy, customer experience, customer personal information, customer service, cyber attack, cyber defense, cyber risk, cybersecurity, data, data breach, data encryption, data privacy, data security, dealership cybersecurity, dealership it, dealerships, digital marketing, filters, firewall, hackers, hacking, human firewall, law, multi-factor authentication, pharming, phishing, privacy, reputation, social engineering, spam, technology, threat detection, updates, voice phishing|

Nowadays, it’s not uncommon for an auto or truck [...]

Consumer Data Privacy Laws are Spreading Nationwide

Jeff Mason2026-06-08T14:37:25-04:00Tags: California Consumer Privacy Act, compliance, consumer privacy, customer experience, customer personal information, customer service, data, data breach, data encryption, data privacy, data security, law, privacy|

Note: This post was created prior to the implementation [...]

Is your technology setup deterring your customers from buying?

2026-06-08T10:33:04-04:00Tags: customer experience, customer service, information technology, software, tech, technology, updates|

With a tech-savvy generation aging into car ownership, auto dealers can't afford to let their online resources become a source of weakness.