Co-Managed IT for Truck Dealer Groups: Working Alongside the IT Team You Already Have
Co-managed IT for truck dealerships keeps your IT team in charge while a dealership partner adds help desk, security monitoring, projects, and vacation cover.
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Copilot vs ChatGPT vs Claude for Dealerships: What Matters More Than the Model
Copilot vs ChatGPT for a dealership? The model matters less than the controls: Microsoft or Google sign-in, group licenses, training off and a usage audit.
Does ChatGPT Train on Your Data? Why Dealerships Turn Off ‘Train the Model’
On personal plans, yes: ChatGPT Free, Plus and Pro can use your conversations to train OpenAI’s models until you switch off “Improve the model for everyone,” while ChatGPT Business and Enterprise don’t train on your data by default. Say it’s the 28th. Your used car manager has too many units past 60 days, so he … Read more
Rural Truck Dealership Internet: What to Do When Fiber Isn’t an Option
Truck dealership internet off the fiber map: how fixed wireless, cellular and Starlink compare for a rural store, what your DMS needs, and how to test first.
The VinSolutions Data Breach: What Dealers Should Do While the Facts Come In
Cox Automotive confirmed a VinSolutions cyber incident on Oct. 26. What is confirmed, what is still a claim, and what your dealership should do this week.
IT Support Tiers Explained for Dealerships: How a Ticket Moves From Tier 1 to a Field Tech
IT support tiers are the levels a help desk ticket moves through. Tier 1 answers the call and fixes common problems, Tier 2 and Tier 3 take the harder ones, and outages go straight to engineers or a field technician. Nobody at a dealership calls the help desk and asks for Tier 2. They call … Read more
PC Refresh Cycles for Dealerships: When to Replace Computers and How to Budget It
A PC refresh cycle replaces dealership computers by age and warranty, not when they break. Build the asset list, rank which PCs go first, and budget each year.
How to Set Up an AI Governance Committee at Your Dealership
How to set up an AI governance committee at a dealership: who sits on it, the four questions every AI request answers, the approved-tools list and sign-off.
AI Vendor Risk Assessment for Dealerships: Who Can Reach Your Customer Data
An AI vendor risk assessment for a dealership lists every vendor whose product runs AI on your data, what customer data each one can read or write, who approved that access, and when it gets checked again. We had a client whose IT person was working on an AI project, consolidating data from a few … Read more