Brandon Dorsey

A dealership employee offboarding checklist lists every system a departing employee can reach, who shuts each one off, and where their calls and email go next. Run it in reverse for new hires, and access stays tied to the job. Erik Nachbahr, Helion’s founder, told a story on a content planning call in early November … Read more

AI for truck dealerships can reach the parts counter, service scheduling and the phones. Where it helps, what data it reaches, and what to govern first.

Proactive IT support at a dealership is scheduled work that finds a failed patch, a stopped service or a backup that won’t restore before anyone at the store notices. When it’s done well, the sales floor and the shop never see it happen. Picture a budget meeting. Nothing broke all quarter. The DMS stayed up … Read more

OEM AI tools come with incentives and a deadline. Ask 7 questions first: the problem, the data it reaches, where it goes, who owns it, the cost and the exit.

Dealership CFO IT risk in 10 questions: who owns each system, who sees customer data, what’s insured, what a week down costs, and what good answers sound like.

Co-managed IT for truck dealerships keeps your IT team in charge while a dealership partner adds help desk, security monitoring, projects, and vacation cover.

How to set up an AI governance committee at a dealership: who sits on it, the four questions every AI request answers, the approved-tools list and sign-off.