Why your dealership needs dedicated IT support services
Auto dealerships, as independent businesses, have serious technological needs. Their in-house teams can better address these requirements with third-party assistance.
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When is the last time you updated your dealership’s IT security?
Have you been neglecting to keep your IT systems’ security features up to date. That could be a costly mistake.
What is Voice Phishing?
You’ve just gotten back to work from a nice, relaxing vacation. You’re going through the 50+ emails in your inbox, and you come across one that appears to be from your bank. The email explains that there have been fraudulent charges made to your account and you need to call the bank’s 800 number immediately … Read more
If you expand your dealership, you need to scale your IT infrastructure
Your dealership’s progress may render current IT solutions inadequate, with resources stretched to the breaking point as the company makes the leap from small to medium size and beyond.
Phishing vs Pharming: What’s the Difference?
Don’t mistake pharming and phishing for outdoor activities. Both pharming and phishing are types of attacks in which the goal is to trick you into providing your personal details. A criminal will use both tactics to obtain your user names, passwords, and potentially more. However, while their end goal is the same – their methods are … Read more
5 Ways to Tell If Your I.T Strategy Is Reactive Instead of Proactive
Does your dealership have an IT strategy in place or does it simply react to the challenges of technology? If you have no clear picture of how your IT infrastructure contributes to your overall business operations nor have any plans for improving the tech tools you are using, you have a reactive approach. The problem … Read more
4 Tech Tools That Will Transform The Customer Experience at your Dealership
Today, tech-savvy millennials make a significant population of car buyers. So, it makes sense to present them with experiences they are used to and the tools and avenues they prefer. In particular, we are referring to tech tools. Here are four tools your dealership should be using to transform your customers’ experience. Website and Content … Read more
Are Slow Computers Killing Employee Productivity in Your Dealership?
One of the most common complaints that our Help Desk agents hear from dealership employees is that their computers are slow. If your dealership’s PCs are slow or the applications habitually freeze or crash, it’s killing your employees’ productivity. A recent study by the electronics company Sharp found that half of all office workers in … Read more
Why Dealerships Need to Be Thinking About PC Age
Do you know how old the PCs in your dealership are? Brand new? 5 years old? Even older? This might be something that doesn’t cross your mind too much as long as your computer seems to be “working just fine”. The truth is however, that the age of your dealership’s PCs have a serious effect on … Read more