The Democratization of Cybercrime

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In the old days, to be a cybercriminal you had to have some technical skill.  This requirement limited the number of people that could get in on this lucrative criminal activity.  Unfortunately, those days are over.  Now, anyone can be a cybercriminal.  All you need is the will and the lack of a moral compass.  … Read more

Vishing – Another Thing to Worry About

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The FBI recently issued a warning about the growing use of vishing as a new tactic that cybercriminals are using to exploit network access and privilege escalation.  The rise of vishing comes in part due to COVID-19 and the need of many businesses to adapt their IT environments to comply with social distancing orders and … Read more

Using Indicators of Behavior to Protect Your Dealership

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When it comes to protecting your dealership from the cybercriminal – Indicators of Compromise (IOC) is the typical approach utilized.  IOCs are evidence that a cyber-attack has taken place.  IOCs provide valuable information about something that has already occurred.  Antivirus solutions leverage known indicators of compromise, such as a virus signature, to guard against a … Read more

Dealership Mindset & Cybersecurity

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To best defend against the cybercriminal dealers should take it for granted that they will be hacked – believing otherwise is foolish.  Properly protecting your business from a cyberattack requires a mindset that assumes cybercriminals are constantly banging on your door.  Such a mindset makes it possible to proactively prepare to deal with an attack … Read more

Your Dealership’s Phone System & Emergency Services

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Have you heard of Enhanced 911 (E911)?  Today, all telephony communications in the United States must comply with E911.  Basically, E911 is a system that automatically provides the location of the caller to the 911 dispatcher. In 2019, the FCC adopted rules to implement Kari’s Law which requires multi-line telephone systems (MLTS) – such as … Read more

A SOC Provides Dealerships With Continuous Threat Monitoring That Mitigates The Risk Of A Cyberattack

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Before we get into what a SOC (pronounced sock) is and why every dealer should have one, it’s important to first consider the following which was reported in IBM’s 2020 Cost of a Data Breach Report: On average, from the time a breach begins, it takes about 207 days just to detect the breach. It … Read more

Strategically Rolling-Out Multi-Factor Authentication

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At Helion, we’re big fans of multi-factor authentication (MFA).  This is the process of identifying users by validating two or more “factors” that are unique to a user.  Some of the different user factors that are most often used in the authentication process include: Something you know (such as a password or PIN) Something you … Read more

The California Privacy Rights Act Passes – CCPA 2.0

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The California Privacy Rights Act (CPRA) passed on November 3, 2020.  This new law amends the existing California Consumer Privacy Act (CCPA) and it significantly strengthens this legislation. One addition brought about by passage of the CPRA is the creation of a new government agency called the California Privacy Protection Agency which is “vested with … Read more

A Modern Dealership’s Approach To Cybersecurity

Modern Dealer

So much has changed from just a year ago.  COVID-19, as well as a variety of other circumstances, have brought about a shift in the cybersecurity approach dealer’s need to take to protect their data, finances, and reputation.  In this blog, we’ll discuss 3 key shifts taking place that are driving dealers to adopting a … Read more