Erik Nachbahr

Erik Nachbahr founded Helion Technologies in 1997 and has spent nearly 30 years working exclusively with automotive and heavy truck dealerships. Helion now supports more than 2,000 dealerships and 35,000 end users with managed IT, cybersecurity, FTC Safeguards compliance, Tekion enablement, and managed AI, all under one team. A CISSP, Erik writes and speaks about the parts of dealership technology most operators inherit rather than choose: vendor sprawl, AI governance, and cyber risk. His goal is simple: make the technology work so dealerships can focus on what they do best, selling and servicing cars and heavy trucks.

Helion Automotive Technologies Issues Proactive Security

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Timonium, MD – March 13th, 2017— Helion Automotive Technologies, a leading Information Technology (IT) Managed Services Provider, today issued proactive security recommendations for auto dealerships that may experience customer data breaches. The recommendations come on the heels of an incident that occurred last month and was widely reported in news outlets.    In February, a disgruntled employee with a CRM vendor circulated an email that appeared to be from hackers threatening to release sensitive information from millions of customer records. The … Read more

Why Dealerships Need to Be Thinking About PC Age

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Do you know how old the PCs in your dealership are? Brand new? 5 years old? Even older? This might be something that doesn’t cross your mind too much as long as your computer seems to be “working just fine”. The truth is however, that the age of your dealership’s PCs have a serious effect on … Read more

Network Problems? IT Assessments Offer Relief and Guidance

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techs in server room

IT Assessments Are information technology (IT) problems slowing your business down? If your dealership experiences frequent network crashes, slow Internet or complaints from employees about technologies that don’t work properly, it’s time to do IT assessments of your infrastructure. The world of technology evolves at a rapid pace, so if your dealership hasn’t been keeping … Read more

5 Tech Upgrades Your Dealership Needs to Sell Cars Online

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A recent article in Automotive News states the era of online car sales has arrived. Some dealerships already offer customers the ability to transact most, if not all, of the purchase experience online. AutoNation CEO Mike Jackson said that in January 2017, 30 percent of AutoNation’s new-vehicle sales were transacted online. Experts predict this trend is about … Read more

Acquiring a Dealership? Five IT Issues to Consider.

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Every so often we get a call from a client that goes something like this: “We just closed on a new dealership,” or “We’re finalizing a deal right now and want to integrate their IT network/software systems into the rest of our group’s. How long will it take?” When I tell them 60 to 90 … Read more

What is a DDos Attack?

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You’ve probably heard the term DDoS in the news recently when it comes to cyber security.  So, what is a DDoS? DDoS, or “Distributed Denial of Service” is a type of cyber-attack that is meant to be very disruptive. DoS stands for “denial of service” and refers to an attack that overwhelms a system with … Read more

How to Reduce Your Phone and Internet Carrier Bills

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Recently I met with a prospective client who was about to sign a five-year contract with a vendor that was going to charge a lot of money for a new phone system and carrier service. I hope I talked him out of it, because that dealership was about to spend thousands of dollars per month … Read more

NEW Global Virus “NotPetya” strikes

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Another world-wide ransomware attack was released in late June called “NotPetya”. This virus is essentially an advanced version of the “WannaCry” virus that hit several weeks ago.  The malware infects after a user clicks on a link and then blocks access to your computer’s data and demands payment to gain access again. How does this … Read more