Erik Nachbahr

Erik Nachbahr founded Helion Technologies in 1997 and has spent nearly 30 years working exclusively with automotive and heavy truck dealerships. Helion now supports more than 2,000 dealerships and 35,000 end users with managed IT, cybersecurity, FTC Safeguards compliance, Tekion enablement, and managed AI, all under one team. A CISSP, Erik writes and speaks about the parts of dealership technology most operators inherit rather than choose: vendor sprawl, AI governance, and cyber risk. His goal is simple: make the technology work so dealerships can focus on what they do best, selling and servicing cars and heavy trucks.

Does your dealership use a web-filtering tool?

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Web-filtering tools, A.K.A “content control software” can do a lot more than its traditional role of blocking unwanted content such as gaming, streaming and adult sites. Web-filtering has many “unseen” benefits such as blocking harmful content from your dealership. Blocking sites known for hosting dangerous content, like phishing scams, also helps to protect your business and customer data. … Read more

Why Your Customers Don’t Want to Talk to You

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Is there someone in your family who hardly ever answers the phone, but will almost always respond to a text? Don’t take it personally. This same person probably prefers to make dinner and travel reservations online, and only answers the phone if they feel it’s imperative to do so–like if it’s their boss calling them … Read more