Cisco IP Phone Training

Below you will find training resources for your new Cisco phone! Click the links to view video training or download PDFs of the Quick Start and User Guides. Cisco 8851/8811 IP Phone User Guide  Quick Start Guide Cisco 7841 IP Phone  Quick Start Guide User Guide

Phishing vs Pharming: What’s the Difference?

Don’t mistake pharming and phishing for outdoor activities. Both pharming and phishing are types of attacks in which the goal is to trick you into providing your personal details. A criminal will use both tactics to obtain your user names, passwords, and potentially more. However, while their end goal is the same – their methods are … Read more

Karmak Announces Partnership with Helion Technologies

March 23, 2018, Las Vegas, NV – Karmak Inc., leading provider of dealer management solutions for the heavy-duty industry, is pleased to announce it has signed a reseller agreement with Helion Trucking Technologies, the number one provider of IT managed solutions in the U.S. The partnership between Karmak and Helion allows heavy-duty businesses to leverage … Read more

4 Tech Tools That Will Transform The Customer Experience at your Dealership

Tech Tools to Transform The Customer Experience

Today, tech-savvy millennials make a significant population of car buyers. So, it makes sense to present them with experiences they are used to and the tools and avenues they prefer. In particular, we are referring to tech tools. Here are four tools your dealership should be using to transform your customers’ experience. Website and Content … Read more

Are Slow Computers Killing Employee Productivity in Your Dealership?

One of the most common complaints that our Help Desk agents hear from dealership employees is that their computers are slow. If your dealership’s PCs are slow or the applications habitually freeze or crash, it’s killing your employees’ productivity. A recent study by the electronics company Sharp found that half of all office workers in … Read more

Helion Issues New Warning to Auto Dealerships: Hackers Targeting Social Media Posts, Don’t Click!

Timonium, MD June 12th, 2016 Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto and truck dealers, today issued a new data security warning for auto dealerships. Hackers are now planting malware inside of social media posts designed to lure employees of organizations to click on the post. If an employee takes the bait and clicks on the social media post, e.g. Facebook and … Read more

Helion Automotive Technologies Ranked #69 Out of 501 Top Managed Services Providers in the World

Baltimore, MD – July 10th, 2017 – Helion Automotive Technologies, the retail automotive industry’s leading Information Technology (IT) managed services provider (MSP), today announced it has been ranked # 69 out of 501 top managed services providers in the world according to the 2017 MSPmentor 501 Global Edition – Worldwide Company Rankings. The list is compiled annually by MSPmentor.net and is widely recognized as the IT industry’s most … Read more