Erik Nachbahr

Erik Nachbahr founded Helion Technologies in 1997 and has spent nearly 30 years working exclusively with automotive and heavy truck dealerships. Helion now supports more than 2,000 dealerships and 35,000 end users with managed IT, cybersecurity, FTC Safeguards compliance, Tekion enablement, and managed AI, all under one team. A CISSP, Erik writes and speaks about the parts of dealership technology most operators inherit rather than choose: vendor sprawl, AI governance, and cyber risk. His goal is simple: make the technology work so dealerships can focus on what they do best, selling and servicing cars and heavy trucks.

Helion Technologies Partners with California New Car Dealers Association to Educate Dealers on Privacy Act Compliance

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Timonium, MD –­ April 30, 2019 –­ Helion Technologies has partnered with the California New Car Dealers Association (CNCDA) to educate dealers on how to comply with the California Consumer Privacy Act (CCPA). The sweeping new privacy law takes effect in January 2020, imposing new data security standards on dealerships located in California, as well … Read more

CYBERSECURITY ALERT: UPDATE TO WINDOWS 10 OR RISK A BREACH

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Siren light

On January 14, 2020 Microsoft will end extended support for Windows 7. While the operating system won’t stop functioning on that date, it will quickly become less secure as Microsoft stops releasing updates that protect it from being compromised by cybercriminals.  Similarly, in 2014, Microsoft retired Windows XP and within just a few months, cybercriminals … Read more

When California’s New Consumer Privacy Law Goes into Effect (and What Auto Dealerships Can Do About It)

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Note: This post was created prior to the implementation of the CCPA. The law is now in effect as of January 1, 2020. Keep reading to learn more about CCPA compliance and how your dealership may be affected. The passage of the California Consumer Privacy Act (CCPA) will usher in changes in how businesses collect … Read more

The Auto & Truck Dealership’s CCPA Preparation Checklist

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Note: This post was created prior to the implementation of the CCPA. The law is now in effect as of January 1, 2020. Keep reading to learn more about CCPA compliance and how your dealership may be affected. The California Consumer Privacy Act, which goes into effect in 2020, sets up new challenges for businesses … Read more

The California Consumer Privacy Act: What Dealerships Need to Know

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Note: This post was created prior to the implementation of the CCPA. The law is now in effect as of January 1, 2020. Keep reading to learn more about CCPA compliance and how your dealership may be affected. Last year, in response to several data privacy scandals including the Facebook/Cambridge Analytic controversy, the California state … Read more

Are You Dodging Bullets with Your IT Strategy

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man dodging bullets

Recently I spoke to a dealer whose internal information technology (IT) person had quit suddenly after receiving another job offer. The dealer scrambled to find someone else. He hired a small, local IT firm that soon went out of business. Once again, the dealer scrambled to find a solution. The amount of effort and worry … Read more

How to Buy a Phone System

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Dialing telephone keypad

The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies show that dealers are not able to handle both the volume and routing of incoming calls in a way that meets customer expectations. When you’re buying a new … Read more