A recent Automotive News article detailed a cybersecurity incident involving CarGurus in which a hacking group exposed more than 1.7 million corporate records, along with over 400,000 customer email addresses, phone numbers and physical addresses in a separate CarMax-related data breach incident. According to reporting, the CarGurus data breach may include dealership account information and … Read more
Buying a dealership is exciting. New rooftops. New markets. New revenue opportunities. But from a dealership cybersecurity perspective, it’s also one of the most vulnerable moments in your organization’s lifecycle. Cybercriminals know it. And they plan around it. When a dealership acquires another store, leadership attention shifts to contracts, financing, staffing, and system integration. Meanwhile, … Read more
Running dealership IT today is far more complex than it was even a few years ago. Between keeping systems running, supporting employees, meeting compliance requirements, and defending against constantly evolving cyber threats, internal IT teams are under more pressure than ever. Not sure which model fits your stores? Compare in-house, managed and co-managed IT. That’s … Read more
Dealerships using AI are responding faster to customers, booking more appointments, and handling more work with fewer people. From AI-powered chat on your website to voice bots answering phones after hours, artificial intelligence is quickly becoming part of how auto and truck dealerships compete. The opportunity is huge—but so is the responsibility, because every new … Read more
The shock of the 2024 CDK ransomware attack may be fading, but its impact is still shaping dealership cybersecurity. Frozen titles, dead sales systems, handwritten forms, and millions in lost revenue reminded everyone just how dependent dealerships are on their DMS—and how quickly operations collapse when cybercriminals find a way in. Here’s how to build … Read more
A recent Automotive News article titled “AI for good battles AI used in dealership cybercrime” (Nov. 26, 2025) highlights a stark reality for today’s auto and truck dealers: the cybersecurity threat landscape is evolving too quickly for in-house IT teams to manage alone. And few people have been sounding that alarm longer than Erik Nachbahr, … Read more
Auto and truck dealerships are facing a new wave of AI-powered cyberattacks — threats that don’t sleep, don’t take days off, and don’t wait for an IT ticket before they adapt. The rise of autonomous, AI-powered cyberattacks has changed the game. And here’s the uncomfortable truth: Most dealerships aren’t prepared for what this next wave … Read more
If you manage IT for a dealership group, you already know the pressure: multiple rooftops, demanding sales teams, guests streaming videos on your Wi-Fi, OEM digital tools multiplying by the month, and cyber threats evolving daily. You don’t have time for fragile networks, complicated hardware, or technology that needs constant babysitting. Enter Cisco Meraki — … Read more
“Dealership cybersecurity” probably sounds like a never-ending to-do list filled with confusing jargon, expensive tools, and compliance checkboxes. It’s easy to feel buried under what the experts from the Center for Internet Security (CIS) call “the fog of more.” More threats, more rules, more tools, more noise — and not enough clarity on what actually … Read more