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The California Consumer Privacy Act: What Dealerships Need to Know
Note: This post was created prior to the implementation of the CCPA. The law is now in effect as of January 1, 2020. Keep…

Are You Dodging Bullets with Your IT Strategy
Recently I spoke to a dealer whose internal information technology (IT) person had quit suddenly after receiving another job offer. The dealer scrambled to…

Anatomy of a Phishing Attack
Do you believe your dealership is safe from phishing attacks? Here are two actual incidents that occurred at dealerships as a result of successful…
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How to Buy a Phone System
The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one,…

5 Tips to Prevent Phishing Attacks
Phishing is the practice of sending targeted emails designed to lure employees into a number of actions, such as entering login credentials, credit card…

3 Lines of Defense Against Cyber Attacks
How confident are you that your dealership can withstand a cyber attack? In my experience, most dealers underestimate the threat of attack and overestimate…

Should You Upgrade to Microsoft Office 2019
Microsoft has released Office 2019, the newest version of its desktop suite of applications that most dealership employees use on a daily basis; including…

Wireless networks in dealerships: Underrated and important
Wi-Fi upgrades may not be on your dealership's top priority list. They should be.

How and why to assess every area of your dealership’s IT
There's so much to check when assessing a dealership's IT strength. Here are the key variables in five areas.
Confidence in your current setup and actual protection aren't always the same thing. The only way to know which one you have is to look.
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