Invest in Technology to Boost Employee Engagement and Retention

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Employee turnover continues to be a challenge for dealerships. Cox Automotive recently published an interesting study on dealership staffing. One-third of dealership employees do not feel engaged or excited about their jobs, and 20% are likely to look for another job in the next six months. According to the study, the top driver of employee … Read more

Erik Nachbahr Interviewed for Automotive News

The magazine spoke with Helion’s President & Founder about dealership IT at the recent NADA Show in Las Vegas. Despite frequent cyber attacks and widespread data privacy legislation like the California Consumer Privacy Act (CCPA), some dealerships are still reluctant to invest in updating their IT ecosystems.  Automotive News reporter Lindsay VanHulle spoke with Erik … Read more

Helion Technologies Expands Dallas Operations, Moves into New Facility

Helion Technologies, a leading Information Technology (IT) Managed Services Provider, is expanding its Dallas operations and moving into a newly renovated facility in Garland, TX. The expansion is part of Helion’s long-term, strategic plan to better support its customer base of retail automotive and heavy-duty trucking dealerships nationwide. “Due to the unprecedented growth we’ve experienced … Read more

Files Held Hostage! Should You Pay The Ransom?

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If your dealership gets hit with a ransomware attack, should you pay the ransom? The answer is no. According to a recent Emsisoft report, one-third of U.S. companies that have experienced a ransomware incident have paid the ransom. This is unfortunate, because paying the ransom encourages continued attacks. Additionally, you have no idea what cybercriminals … Read more

Cybercrime Magazine Shares 15 Troubling Auto Dealership Cybersecurity Statistics

Helion’s Erik Nachbahr offers insight into the vulnerability of dealerships. Cybercrime continues to grow, especially for auto and truck dealerships, Casey Crane reports for Cybercrime Magazine. The article takes a look at 15 dealership cybersecurity statistics, including: Only 30% of dealers employ IT personnel with cybersecurity certifications Ransomware attacks are projected to occur every 11 … Read more

Helion Technologies Recognized on CRN’s 2020 Managed Service Provider 500 List

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Timonium, MD –­ February 24, 2020 –­ Helion Technologies announced today that CRN®, a brand of The Channel Company has named Helion to its 2020 Managed Service Provider (MSP) 500 list in the Security 100 category. This popular list identifies North American solution providers that deliver operational efficiencies, IT system improvements, and a higher rate … Read more

Helion Technologies Defines IT Best Practices for Dealers in New eBook

eBook shares specific guidelines on how to comply with new consumer data privacy laws and protect IT systems from cyber attacks Timonium, MD –­ February 10, 2020 –­ Helion Technologies today released “IT Best Practices for Dealers,” a free eBook that gives specific guidelines for protecting dealerships’ systems and customer data. As state and federal … Read more

When it Comes to Consumer Privacy, what are Reasonable Measures?

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Requirements in recent consumer data privacy laws are causing confusion and unnecessary expense for dealers. For example, on January 1st, the California Consumer Protection Act (CCPA) became law. The legislation requires companies to have “reasonable security” in place to protect sensitive consumer information. However, it fails to define what these reasonable measures are. As an … Read more

Erik Nachbahr’s 4-Point Auto Dealer Security Analysis

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Cybersecurity isn’t something that most dealership owners and managers think about on a daily basis. But when network protection lands on the back burner, sensitive customer data can be put at risk. That can lead to costly incidents for auto and truck dealerships.  A ransomware attack can cost millions and lead to outages that shut … Read more