Erik Nachbahr

It seems like every day there is another news story about a cyber-attack.  The story is almost always the same – a company is forced to inform the public, provide an apology and promise that they have enhanced their cyber-defenses to prevent a future breach from happing.  We then go on with our day and … Read more

Well, the short answer is yes, it can.  In fact – if it is done correctly – it is an optimal approach to maximizing the performance of a dealership’s IT team. The technology that dealers depend on to sell and service cars and trucks is complex and this technology advances continuously.  Throw into the mix … Read more

There was a time, long ago, when you could sell and service a car or a truck without the need for technology.  Those days are long gone.  Today, technology plays a critical role in a dealer’s ability to make money. Most dealers understand the importance of technology to run their business.  As a result, many … Read more

Dealing with the process of requesting and providing approvals is a common part of every business.  Whether you are seeking approval for something or others are seeking your approval – the speed at which the approval process is completed is essential to your dealership’s productivity. The ability to increase the amount of work that is … Read more

Often, when a dealership employee resigns or is terminated, the process of off-boarding the employee is left to someone in human resources and/or the employee’s manager.  Unfortunately, in many instances, coordination with the IT team is not a priority.  Not coordinating the off-boarding of an employee with the IT team opens your dealership to a … Read more

In the old days, to be a cybercriminal you had to have some technical skill.  This requirement limited the number of people that could get in on this lucrative criminal activity.  Unfortunately, those days are over.  Now, anyone can be a cybercriminal.  All you need is the will and the lack of a moral compass.  … Read more

The FBI recently issued a warning about the growing use of vishing as a new tactic that cybercriminals are using to exploit network access and privilege escalation.  The rise of vishing comes in part due to COVID-19 and the need of many businesses to adapt their IT environments to comply with social distancing orders and … Read more

When it comes to protecting your dealership from the cybercriminal – Indicators of Compromise (IOC) is the typical approach utilized.  IOCs are evidence that a cyber-attack has taken place.  IOCs provide valuable information about something that has already occurred.  Antivirus solutions leverage known indicators of compromise, such as a virus signature, to guard against a … Read more