Dealership Mindset & Cybersecurity

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To best defend against the cybercriminal dealers should take it for granted that they will be hacked – believing otherwise is foolish.  Properly protecting your business from a cyberattack requires a mindset that assumes cybercriminals are constantly banging on your door.  Such a mindset makes it possible to proactively prepare to deal with an attack … Read more

Your Dealership’s Phone System & Emergency Services

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Have you heard of Enhanced 911 (E911)?  Today, all telephony communications in the United States must comply with E911.  Basically, E911 is a system that automatically provides the location of the caller to the 911 dispatcher. In 2019, the FCC adopted rules to implement Kari’s Law which requires multi-line telephone systems (MLTS) – such as … Read more

A SOC Provides Dealerships With Continuous Threat Monitoring That Mitigates The Risk Of A Cyberattack

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Before we get into what a SOC (pronounced sock) is and why every dealer should have one, it’s important to first consider the following which was reported in IBM’s 2020 Cost of a Data Breach Report: On average, from the time a breach begins, it takes about 207 days just to detect the breach. It … Read more

Strategically Rolling-Out Multi-Factor Authentication

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At Helion, we’re big fans of multi-factor authentication (MFA).  This is the process of identifying users by validating two or more “factors” that are unique to a user.  Some of the different user factors that are most often used in the authentication process include: Something you know (such as a password or PIN) Something you … Read more

The California Privacy Rights Act Passes – CCPA 2.0

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The California Privacy Rights Act (CPRA) passed on November 3, 2020.  This new law amends the existing California Consumer Privacy Act (CCPA) and it significantly strengthens this legislation. One addition brought about by passage of the CPRA is the creation of a new government agency called the California Privacy Protection Agency which is “vested with … Read more

A Modern Dealership’s Approach To Cybersecurity

Modern Dealer

So much has changed from just a year ago.  COVID-19, as well as a variety of other circumstances, have brought about a shift in the cybersecurity approach dealer’s need to take to protect their data, finances, and reputation.  In this blog, we’ll discuss 3 key shifts taking place that are driving dealers to adopting a … Read more

Cloud Computing Benefits for Auto & Truck Dealers

Cloud Computing

According to a study by the International Data Group, 69% of businesses are already using cloud technology in one capacity or another.  Is your dealership one of these businesses? The cost of purchasing, owning and operating on-premise software applications can be a major drain on a dealership’s IT budget.  Most significant are the costs associated … Read more

Your IT Team & Your Brand Reputation

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On an average day about 153 viruses and 84 malicious emails attempt to penetrate an automobile dealership’s network.  Rest assured that cybercriminals work day in and day out to break into your dealership.  They are relentless and these criminals don’t take vacations.  Eventually, the cybercriminal will succeed and gain access to your dealership.  What happens … Read more

SIEM To The Rescue! A Must Read For Dealers That Don’t Want To Be Hacked

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Security Information Event Management (SIEM) is a software solution that enables the detection of cyber-attack incidents that would otherwise go unnoticed and empowers your IT team to quickly take measures to protect your dealership and keep your data, systems, and finances safe.  Basically, SIEM aggregates and analyzes information from a variety of different systems across … Read more