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Will Dealerships Heed The Lessons Learned From 2024 Cyber Attacks?

By Erik NachbahrJanuary 14, 2025 · 1 min read

The Automotive News article “Will dealerships heed the lessons learned from 2024 cyber attacks?” explores how the high-profile CDK Global data breach and cyber attacks became a wake-up call for the automotive retail industry. It highlights the growing urgency around dealership cybersecurity, emphasizing that proactive risk management—through cybersecurity monitoring, insurance, employee training, and vendor vetting—is now essential. Industry leaders, including Erik Nachbahr of Helion Technologies, stress that dealerships can no longer afford to ignore their cyber vulnerabilities. As threats escalate, the article urges dealers to act decisively to protect customer data, avoid operational shutdowns, and meet FTC Safeguards Rule compliance.

About the author

Erik Nachbahr

Founder & President, Helion Technologies

Erik Nachbahr founded Helion Technologies in 1997 and has spent nearly 30 years working exclusively with automotive and heavy truck dealerships. Helion now supports more than 2,000 dealerships and 35,000 end users with managed IT, cybersecurity, FTC Safeguards compliance, Tekion enablement, and managed AI, all under one team. A CISSP, Erik writes and speaks about the parts of dealership technology most operators inherit rather than choose: vendor sprawl, AI governance, and cyber risk. His goal is simple: make the technology work so dealerships can focus on what they do best, selling and servicing cars and heavy trucks.

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