Below you will find training resources for your new Cisco phone! Click the links to view video training or download PDFs of the Quick Start and User Guides. For everything else about the phones at your store, see how Helion manages dealership phone systems.
Cisco 8851/8811 IP Phone
Cisco 7841 IP Phone
About the author
Erik Nachbahr
Founder & President, Helion Technologies
Erik Nachbahr founded Helion Technologies in 1997 and has spent nearly 30 years working exclusively with automotive and heavy truck dealerships. Helion now supports more than 2,000 dealerships and 35,000 end users with managed IT, cybersecurity, FTC Safeguards compliance, Tekion enablement, and managed AI, all under one team. A CISSP, Erik writes and speaks about the parts of dealership technology most operators inherit rather than choose: vendor sprawl, AI governance, and cyber risk. His goal is simple: make the technology work so dealerships can focus on what they do best, selling and servicing cars and heavy trucks.
Confidence in your current setup and actual protection aren't always the same thing. The only way to know which one you have is to look.
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