Coronavirus has heightened our need to rethink and retool the way we operate our businesses.    The reality is that things are very different - and they are unlikely to [...]

Remote access for employees has always been a necessary option for most businesses. This can be beneficial for productivity, employee retention, and mobility, but it does not come without [...]

The coronavirus health crisis will end - but it has changed us forever.  Consumer’s buying habits and their expectations of the buying experience, have evolved during this crisis.  Understanding [...]

The COVID-19 outbreak is forcing us all to rethink how we as individuals work and how we can best manage the performance and productivity of our employees.  Simply, we [...]

When Colorado’s state legislature introduced their current consumer data privacy law back in 2018, it was hailed as one of the strictest in the country. [...]

Employee turnover continues to be a challenge for dealerships. Cox Automotive recently published an interesting study on dealership staffing. One-third of dealership employees do not feel engaged or excited about [...]

If your dealership gets hit with a ransomware attack, should you pay the ransom? The answer is no. According to a recent Emsisoft report, one-third of U.S. companies that [...]

Requirements in recent consumer data privacy laws are causing confusion and unnecessary expense for dealers. For example, on January 1st, the California Consumer Protection Act (CCPA) became law. The [...]

Cybersecurity isn’t something that most dealership owners and managers think about on a daily basis. But when network protection lands on the back burner, sensitive customer data can be [...]