Well, the short answer is yes, it can.  In fact - if it is done correctly - it is an optimal approach to maximizing the performance of a dealership’s [...]

There was a time, long ago, when you could sell and service a car or a truck without the need for technology.  Those days are long gone.  Today, technology [...]

Dealing with the process of requesting and providing approvals is a common part of every business.  Whether you are seeking approval for something or others are seeking your approval [...]

Often, when a dealership employee resigns or is terminated, the process of off-boarding the employee is left to someone in human resources and/or the employee’s manager.  Unfortunately, in many [...]

In the old days, to be a cybercriminal you had to have some technical skill.  This requirement limited the number of people that could get in on this lucrative [...]

The FBI recently issued a warning about the growing use of vishing as a new tactic that cybercriminals are using to exploit network access and privilege escalation.  The rise [...]

When it comes to protecting your dealership from the cybercriminal - Indicators of Compromise (IOC) is the typical approach utilized.  IOCs are evidence that a cyber-attack has taken place.  [...]

To best defend against the cybercriminal dealers should take it for granted that they will be hacked - believing otherwise is foolish.  Properly protecting your business from a cyberattack [...]

Have you heard of Enhanced 911 (E911)?  Today, all telephony communications in the United States must comply with E911.  Basically, E911 is a system that automatically provides the location [...]