Generated by All in One SEO v5.0.0.1, this is an llms.txt file, used by LLMs to index the site. # Helion Technologies We Know Technology | We Know Auto, Heavy Truck and RVs ## Sitemaps - [XML Sitemap](https://heliontechnologies.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Blog](https://heliontechnologies.com/?page_id=1571) - The Rise of AI and Machine Identities: The New Dealership Cybersecurity ChallengeErik Nachbahr2026-07-09T14:38:02-04:00Tags: CDK, cyber risk, cyberattack, cybersecurity, dealership cybersecurity, dealership it, dealerships, DMS (Dealer Management System), EDR, Endpoint Detection & Response, hackers, incident response plan, microsoft, microsoft 365, reputation, software, software deployment, technology, Tekion, threat detection, vulnerability| For years, dealership cybersecurity focused on protecting - [The Rise of AI and Machine Identities: The New Dealership Cybersecurity Challenge](https://heliontechnologies.com/2026/07/09/new-dealership-cybersecurity-issue-the-rise-of-ai-identities/) - Dealership cybersecurity has changed. Today's biggest threat isn't breaking through your firewall—it's attackers logging in with stolen identities. - [The Clock is Ticking - Why Upgrading to Windows 11 is Crucial](https://heliontechnologies.com/2023/08/31/the-clock-is-ticking-why-upgrading-to-windows-11-is-crucial/) - Support for Windows 10 will end on 10/14/25. If you're running Windows 10 after support ends, you're a sitting duck for cybercriminals. Update to Windows 11 now - [A Self-Assessment Cautionary Tale](https://heliontechnologies.com/2023/10/05/a-self-assessment-cautionary-tale/) - A self-assessment completed by those with limited technical cybersecurity training and expertise is often inaccurate and can lead to severe consequences. - [The Worthless Vulnerability Scan](https://heliontechnologies.com/2023/11/01/the-worthless-vulnerability-scan/) - Simply identifying vulnerability without a plan to address it is akin to shining a light on a problem but taking no action to solve it. - [An Eye-Opening Discovery: The True Intent of The FTC Safeguards Rule](https://heliontechnologies.com/2023/12/01/an-eye-opening-discovery-the-true-intent-of-the-ftc-safeguards-rule/) - FTC Safeguards Rule mandates that businesses implement a comprehensive information security program. But what is a comprehensive information security program? - [Automotive News Interviews Erik Nachbahr About Dealership Cybersecurity Challenges in 2024](https://heliontechnologies.com/2024/01/03/5513/) - Automotive News interviews Helion founder, Erik Nachbahr about current dealership cybersecurity challenges. - [What’s Your Dealership’s Approach To IT? Here Are Some Things to Consider.](https://heliontechnologies.com/2024/01/25/whats-your-dealerships-approach-to-it-here-are-some-things-to-consider/) - An increasingly important decision for auto dealerships: Leverage a break/fix IT service model or an adaptive and strategically proactive approach to IT. - [Dealerships Must Reduce Their Attack Surface](https://heliontechnologies.com/2024/02/05/dealerships-must-reduce-their-attack-surface/) - Understanding and managing the attack surface is crucial for protecting dealership networks and sensitive data. - [Proactive Cybersecurity Actions Dealerships Can Take Now](https://heliontechnologies.com/2024/02/23/proactive-cybersecurity-actions-dealerships-can-take-now/) - It’s no longer sufficient to merely react to cyberattacks as they occur. Instead, proactive cybersecurity actions are essential to fortify your defenses. - [Protecting Your Dealership - Best Practices For Mobile Device Use](https://heliontechnologies.com/2024/03/09/protecting-your-dealership-best-practices-for-mobile-device-use/) - Dealership use of mobile devices, coupled with the rise in mobile device security threats, underscores the importance of effective Mobile Device Management - [A Dealership Cybersecurity Necessity: Window Hello Identity Access Management](https://heliontechnologies.com/2024/03/29/a-dealership-cybersecurity-necessity-window-hello-identity-access-management/) - Dealership Cybersecurity is fortified by leveraging Windows Hello ID Access Management (IAM). This IAM solution transcends conventional passwords. - [Why Cloud-Based Phone Systems Are Essential For Modern Dealerships](https://heliontechnologies.com/2024/04/02/why-cloud-based-phone-systems-are-essential-for-modern-dealerships/) - Modern car dealerships are upgrading to a cloud-based phone system and revolutionizing the way their dealerships communicate. - [Navigating The AI Roadmap: AI Opportunities & Challenges for Car Dealerships](https://heliontechnologies.com/2024/04/12/navigating-the-ai-roadmap-ai-opportunities-challenges-for-car-dealerships/) - A look at the opportunities and challenges that Artificial Intelligence (AI) offers to car dealerships as well as the potential risks and challenges. - [Artificial Intelligence in Car Dealerships Part 2: The Scary Part](https://heliontechnologies.com/2024/05/09/artificial-intelligence-in-car-dealerships-part-2-the-scary-part/) - AI in dealerships presents great opportunities, it also introduces risks. Dealerships should embrace AI & implement appropriate, proactive cybersecurity. - [The Critical Role of Strategic IT in Dealership Acquisitions, Expansions, and Remodeling](https://heliontechnologies.com/2024/05/30/the-critical-role-of-strategic-it-in-dealership-expansions-acquisitions-and-remodeling/) - By prioritizing strategic IT in dealership acquisitions and expansions, dealerships can position themselves for sustainable growth & a competitive edge. - [A Cybersecurity Wake-Up Call for Automobile Dealers: Cyberattacks](https://heliontechnologies.com/2024/06/20/a-cybersecurity-wake-up-call-for-automobile-dealers/) - Auto dealers are experiencing a wake-up call. Cyberattacks are on the rise and it's a warning to dealers: the threat is real, growing, and must be addressed. - [Does Your Dealership Have What’s Needed to Avoid a Cybersecurity Catastrophe?](https://heliontechnologies.com/2024/07/10/does-your-dealership-have-whats-needed-to-avoid-a-cybersecurity-catastrophe/) - This blog discusses some of the essentials needed to avoid a cybersecurity catastrophe. Implementing these defenses will improve your cybersecurity odds - [Wards Auto Interviews Erik Nachbahr About Cyberattacks Targeting Dealerships](https://heliontechnologies.com/2024/07/12/wards-auto-interviews-erik-nachbahr-about-cyberattacks-targeting-dealerships/) - Wards Auto interviews Erik Nachbahr, founder of Helion Technologies, about cyberattacks targeting dealerships. Do you trust your automotive dealership's IT? - [A Significant Dealership Cybersecurity Vulnerability](https://heliontechnologies.com/2024/07/23/a-significant-dealership-cybersecurity-vulnerability/) - There is a significant dealership cybersecurity vulnerability festering in many dealerships that is either ignored or unnoticed. - [Dealership Cybersecurity Measures Are Stuck In The Mud](https://heliontechnologies.com/2024/08/05/dealership-cybersecurity-measures-stuck-in-the-mud/) - Auto dealership cybersecurity measures are stuck in the mud. They aren't evolving or getting better - but cybercrimnals are. Read our blog for helpful tips. - [MSSPs - The Cybersecurity Secret Weapon for Dealerships](https://heliontechnologies.com/2024/08/20/mssps-the-cybersecurity-secret-weapon-for-dealerships/) - The need for effective cybersecurity measures is undeniable. Enter the MSSP —a secret weapon for dealerships striving to stay ahead of the cybercriminal. - [The Real Cost of a Cybersecurity Incident: How It Can Wreck an Auto Dealership's Reputation](https://heliontechnologies.com/2024/09/03/the-real-cost-of-a-cybersecurity-incident-how-it-can-wreck-an-auto-dealerships-reputation/) - The reputation of a dealership can be shattered in an instant. Cybersecurity incidents are ticking time bombs that can destroy a dealership's reputation. - [Beyond First-Generation Dealership Cybersecurity Compliance](https://heliontechnologies.com/2026/06/17/beyond-first-generation-dealership-cybersecurity-compliance/) - Dealerships have invested in what could be called first-generation cybersecurity compliance solutions. This can result in a variety of dealership cybersecurity issues. - [Dealership Cybersecurity Starts with the Right DMS: Why Security Must Be Part of the Selection Process](https://heliontechnologies.com/2026/06/17/dms-cybersecurity/) - The reality is that selecting a DMS is no longer just a software decision. It is a cybersecurity decision. - [Remote Work is Here to Stay: How Dealerships Can Stay Secure](https://heliontechnologies.com/2024/09/13/remote-work-is-here-to-stay-how-dealerships-can-stay-secure/) - The shift to remote work isn’t a passing trend—it’s the new normal. The best practices for how dealerships can stay secure is more important that ever. - [Cybersecurity for Car Dealerships: An Unsolved Mystery... Until Now](https://heliontechnologies.com/2024/09/27/cybersecurity-for-car-dealerships-an-unsolved-mystery-until-now/) - Cybersecurity for car dealerships is deemed important, yet many find it mysterious and tricky to manage. That’s why many dealerships are vulnerable to attack. - [EDR Killers: The New Cyber Threat Targeting Dealerships](https://heliontechnologies.com/2024/10/23/edr-killers-the-new-cyber-threat-targeting-dealerships/) - New Cyber Threat Targeting Dealerships: EDR Killers. This new threat is designed to bypass one of the most critical security defenses dealerships have. - [Dealerships Must Take PAM Seriously](https://heliontechnologies.com/2024/11/07/dealerships-must-take-pam-seriously/) - The saying, “With great power comes great responsibility,” sums up the essence of Privileged Access Management (PAM). Dealerships must take PAM seriously. - [Dealership IT, Cybersecurity, & Compliance - A Better Way](https://heliontechnologies.com/2024/11/15/dealership-it-cybersecurity-compliance-a-better-way/) - Dealership IT, cybersecurity, and compliance - combine all your resources and defenses to build a more productive, efficient, and safer workplace environment. - [EDR Effectiveness Depends on How Well It's Used - Are You Using It Correctly?](https://heliontechnologies.com/2024/12/04/edr-effectiveness-depends-on-how-well-its-used-are-you-using-it-correctly/) - EDR effectiveness depends on how well it’s used – and dealerships often stumble when it comes to fully leveraging Endpoint Detection and Reponse (EDR). - [Quishing - A New Cybercrime Tactic](https://heliontechnologies.com/2024/12/13/quishing-new-cybercrime-tactic/) - Cybersecurity is a never-ending game of cat & mouse. Every time we make progress, criminals evolve their tactics. The latest tactic is called quishing. - [Initial Access Brokers: The Key to Fast-Tracking Ransomware Attacks](https://heliontechnologies.com/2024/12/20/initial-access-brokers-the-key-to-fast-tracking-ransomware-attacks/) - Initial Access Brokers (IABs) specialize in gaining access to networks—like yours—and then selling that access to other cybercriminals. - [Will Dealerships Heed The Lessons Learned From 2024 Cyber Attacks?](https://heliontechnologies.com/2025/01/14/will-dealerships-heed-the-lessons-learned-from-2024-cyberattacks/) - Heed the lessons from past year's cyber attacks. Urgency around dealership cybersecurity proves a comprehensive information security program is essential. - [Is Your Dealership Ready For The SaaS Security Threats Of 2025?](https://heliontechnologies.com/2025/01/22/is-your-dealership-ready-for-the-saas-security-threats-of-2025/) - To succeed, you must also defend your dealership against a variety of threats — including the growing SaaS security risks that businesses face. - [MDR & EDR: What Every Dealership Should Know About Cybersecurity](https://heliontechnologies.com/2025/02/04/mdr-and-edr-what-every-dealership-should-know/) - Learn the differences between EDR & MDR and which is the better choice for most dealerships. Endpoint Detection and Response & Managed Detection and Response - [Wards Automotive Highlights Dealership Cybersecurity Challenges in “Steering Clear of Cyberthreats”](https://heliontechnologies.com/2025/02/19/wards-automotive-highlights-dealership-cybersecurity-challenges-in-steering-clear-of-cyberthreats/) - In Wards Automotive article “Steering Clear of Cyberthreats,” cybersecurity expert Erik Nachbahr warns that dealership cybersecurity may be lacking. - [Why Dealerships Should Choose Azure Cloud Over On-Premise Servers](https://heliontechnologies.com/2025/02/24/why-dealerships-should-choose-azure-cloud-over-on-premise-servers/) - Dealerships should choose Azure Cloud over on-premise servers for cost-efficiency, scalability, flexibility, better uptime, and better security. - [Why Dealerships Must Shift To Borderless Cybersecurity](https://heliontechnologies.com/2025/03/05/dealerships-must-shift-to-borderless-cybersecurity/) - For years, protecting a dealership's network meant building a digital wall around it, but dealerships must shift to borderless cybersecurity to stay safe. - [CDK Cyber attack Lessons Help Dealerships Thwart New Threat — Automotive News](https://heliontechnologies.com/2025/03/27/cdk-cyberattack-lessons-help-dealerships-thwart-new-threat-automotive-news/) - A thwarted dealership cyber attack indicates that lessons learned from last year's CDK cyber attack might actually be taking hold. - [Does Compliance Software Actually Make You Compliant?](https://heliontechnologies.com/2025/03/31/does-compliance-software-make-you-compliant/) - There's a misconception amongst dealers that’s becoming all too common: Does compliance software make you compliant? Unfortunately, the answer is NO. - [What is a Comprehensive Information Security Program?](https://heliontechnologies.com/2025/04/02/what-is-a-comprehensive-information-security-program/) - A comprehensive information security program encompasses policies, procedures, and technologies designed to protect data and systems. | Helion Technologies - [Your IT Guy Won the Lottery: Now What? Are You Prepared?](https://heliontechnologies.com/2025/04/29/today-your-it-guy-won-the-lottery-now-what/) - You’re sipping your coffee when your IT guy strolls in, tosses his badge on your desk, and says, “I’m out. Just won the lottery!” Now what do you do? - [How To Get More Favorable Cyber Insurance Terms & Premiums - What Smart Dealers Need To Know](https://heliontechnologies.com/2025/05/29/how-to-get-more-favorable-cyber-insurance-terms-premiums-what-smart-dealers-need-to-know/) - One of the smartest ways for auto dealerships to get more favorable cyber insurance terms & premiums is by implementing stronger cybersecurity policies. - [How Tariffs and Economic Uncertainty Are Increasing Cybersecurity Risks for Car Dealerships](https://heliontechnologies.com/2025/05/02/how-tariffs-and-economic-uncertainty-are-increasing-cybersecurity-risks-for-car-dealerships/) - If you manage a dealership, how tariffs and economic uncertainty are increasing cybersecurity risks for car dealerships is an issue that demands your attention. - [Automotive News: FAQ published on Dealership FTC Safeguards](https://heliontechnologies.com/2025/07/10/ftc-safeguards-faq-offers-clarity-for-dealerships-automotive-news/) - A recent Automotive News article published an FAQ for dealerships on FTC Safeguards and what to know offers dealerships some valuable information. - [A Year After CDK Cyberattacks, Some Dealers Haven’t Learned Their Lesson](https://heliontechnologies.com/2025/06/26/a-year-after-cdk-cyberattacks-some-dealers-havent-learned-their-lesson/) - Automotive News article emphasizes that the CDK cyberattacks should serve as a lasting wake-up call for dealerships to invest in stronger digital defenses. - [Are Your IT and Cybersecurity Teams Running The Show? (Hint: They Shouldn't Be)](https://heliontechnologies.com/2025/06/11/are-your-it-cybersecurity-teams-running-the-show-hint-they-shouldnt-be/) - Are your IT and cybersecurity teams running the show? Hint: They shouldn't be. Ask these 8 questions to gage their performance and learn where you can improve. - [Still Not Taking Cybersecurity Seriously? The CDK Hackers Just Proved You Haven’t Learned a Thing](https://heliontechnologies.com/2025/06/30/still-not-taking-cybersecurity-seriously-the-cdk-hackers-just-proved-you-havent-learned-a-thing/) - In the year since the devastating CDK attack - here we are again. The CDK Hackers have proved you haven't learned a thing. | Helion Technologies - [Your Dealership's Cyber Defense is Stuck in 2000 — Here's How to Fix It](https://heliontechnologies.com/2025/07/21/your-dealerships-cyber-defense-is-stuck-in-2000-heres-how-to-fix-it/) - If your dealership’s cybersecurity plan still revolves around scanning for patches and calling it a day, then your dealership's cyber defense is stuck in 2000. - [With Cybersecurity, The Devil Is In The Details](https://heliontechnologies.com/2025/07/23/with-cybersecurity-the-devil-is-in-the-details/) - Your dealership's cyber defense lives and dies in the details. And you know what they say: the devil is in the details. Are you confident in your strategy? - [Why Dealership IT, Cybersecurity, and Compliance Must Work Together](https://heliontechnologies.com/2025/08/15/why-dealership-it-cybersecurity-and-compliance-must-work-together/) - Dealership IT, Cybersecurity, & Compliance are siloed. IT keeps systems running, cybersecurity defends, & compliance checks boxes. Combine them & work as a team - [Cybersecurity Alert for Dealerships: Beware of Growing ClickFix Attacks](https://heliontechnologies.com/2025/08/25/cybersecurity-alert-for-dealerships-beware-of-growing-clickfix-attacks/) - Cybersecurity Alert for Dealerships: Beware of growing ClickFix attacks. Reports show that Clickfix attacks grew more than 500% the first half of 2025. - [Why Maryland's New Data Privacy Law Matters for Dealers Everywhere](https://heliontechnologies.com/2025/09/24/why-marylands-new-data-privacy-law-matters-for-dealers-everywhere/) - Maryland Online Data Privacy Act passed in 2024, and it goes into effect on October 1, 2025. Even if your dealership isn’t in Maryland, this law is important. - [Security Misconfiguration: The Silent Threat Putting Your Dealership at Risk](https://heliontechnologies.com/2025/09/30/security-misconfiguration-the-silent-threat-putting-your-dealership-at-risk/) - Here’s something you may not know: security misconfiguration is behind 80% of cyber incidents today. - [Escaping the Fog of More: The 80/20 Rule for Stronger Dealership Cybersecurity](https://heliontechnologies.com/2025/10/27/fog-of-more-and-dealership-cybersecurity/) - "Dealership cybersecurity” sounds like a never-ending list of confusing jargon, expensive tools, and compliance checkboxes. It doesn't have to be this way. - [Why Cisco Meraki is a Game-Changer for Dealership IT (and Why You Don’t Need to Become a Meraki Expert)](https://heliontechnologies.com/2025/11/04/why-cisco-meraki-is-a-game-changer-for-dealership-it-and-why-you-dont-need-to-become-a-meraki-expert/) - Dealership IT is challenging especially as cyber threats evolve daily. Cisco Meraki can help to better protect your dealership and make life easier. - [Dealership IT vs. Dealership Cybersecurity: Why Your Dealership Needs Both](https://heliontechnologies.com/2025/11/17/dealership-it-vs-dealership-cybersecurity-why-your-dealership-needs-both/) - Dealership IT and Dealership Cybersecurity are not the same. They’re both essential, built for different missions, and they must work together as a team. - [Is Your Dealership Ready for the New Era of AI-Powered Cyberattacks?](https://heliontechnologies.com/2025/11/21/is-your-dealership-ready-for-the-new-era-of-ai-powered-cyberattacks/) - Dealerships are facing a new wave of AI-powered cyberattacks — threats that don’t sleep, don’t take days off, and don’t wait for an IT ticket before they adapt. - [Dealership Cybersecurity: Why CDK Wasn't a One-Time Wake-Up Call](https://heliontechnologies.com/2025/12/11/dealership-cybersecurity-why-cdk-wasnt-a-one-time-wake-up-call/) - The shock of the 2024 CDK ransomware attack may be fading, but its impact is still shaping dealership cybersecurity. Let it be a wake up call and take action. - [Dealerships Are Rethinking In-House Cybersecurity: Key Takeaways From the Latest Automotive News Article](https://heliontechnologies.com/2025/12/01/dealerships-are-rethinking-in-house-cybersecurity/) - A recent Automotive News article titled “AI for good battles AI used in dealership cybercrime” highlights a stark reality for today’s dealerships - [Why Microsoft 365 Security Isn't Just a Dealership IT Concern - It's a Dealership Survival Strategy](https://heliontechnologies.com/2025/12/30/why-microsoft-365-security-isnt-just-a-dealership-it-concern-its-a-dealership-survival-strategy/) - For most modern auto and truck dealership IT, Microsoft 365 isn’t just a productivity suite - it’s the backbone of daily operations - & security should be too. - [Are You Confident In Your Dealership Cybersecurity for 2026?](https://heliontechnologies.com/2026/01/06/dealership-cybersecurity-2026/) - Dealership cybersecurity is a survival issue. 90% of dealership leaders say cybersecurity is very or extremely important. But, only 48% say they’re confident - [When “Checking the Box” Isn’t Enough: Why Automakers Are Raising the Dealership Cybersecurity Bar](https://heliontechnologies.com/2026/01/08/when-checking-the-box-isnt-enough-why-automakers-are-raising-the-dealership-cybersecurity-bar/) - For years, dealership cybersecurity has lived in a familiar place: a checklist. Boxes checked. Everyone feels better. But now that is over. - [Dealerships Using AI: How Smart Auto and Truck Dealers Are Gaining an Edge - Without Creating New Cyber Risk](https://heliontechnologies.com/2026/01/12/dealerships-using-ai/) - Dealerships using AI presents a great opportunity - but there are many cybersecurity considerations that dealers need to understand. - [Changing DMS: The Cyber Risk No One Likes to Talk About](https://heliontechnologies.com/2026/01/20/changing-dms/) - Changing DMS. This signals growth, modernization, and an investment in efficiency. But there’s a side effect that doesn’t get enough attention - cyber risk - [Automotive News - "Cybersecurity tools getting boost from AI"](https://heliontechnologies.com/2026/01/26/cybersecurity-tools-get-boost/) - A recent Automotive News article titled “Cybersecurity Tools Getting Boost from AI" offers dealerships some valuable information. - [How Outsourcing Dealership IT & Cybersecurity Improves Profitability](https://heliontechnologies.com/2026/02/06/how-outsourcing-dealership-it-cybersecurity-improves-profitability/) - Dealerships are looking at outsourcing parts of dealership IT and cybersecurity as a practical way to improve performance and profit margins. - [Dealership Cybersecurity During Acquisitions: Why Cybercriminals Are Watching Your Next Deal](https://heliontechnologies.com/2026/02/20/dealership-cybersecurity-during-acquisitions-why-cybercriminals-are-watching-your-next-deal/) - Buying a dealership is exciting. But from a dealership cybersecurity perspective, it’s also one of the most vulnerable moments in your organization’s lifecycle. - [Dealerships Using AI in 2026: A Smarter Future—And a Smarter Security Strategy](https://heliontechnologies.com/2026/03/23/dealerships-using-ai-2026/) - Industry observers believe 2026 may become the first true operations year for dealerships using AI. AI brings with it a new responsibility around cybersecurity - [CarGurus Data Breach: A Warning Shot for Dealerships](https://heliontechnologies.com/2026/03/23/cargurus-breach-a-warning-shot-for-dealerships/) - CarGurus Data Breach: A Warning Shot for Dealerships. The data breach may have included dealership account information & customer financial records. - [Risk-Based Compliance: A Smarter Approach to Dealership Cybersecurity](https://heliontechnologies.com/2026/03/23/risk-based-compliance-a-smarter-approach-to-dealership-cybersecurity/) - Traditional checkbox compliance isn’t enough to protect dealerships. Risk-based dealership cybersecurity better protects data and reduces risk. - [When Your Dealership Cybersecurity Compliance Solution Becomes a Liability](https://heliontechnologies.com/2026/03/23/when-your-dealership-cybersecurity-compliance-solution-becomes-a-liability/) - Dealers understand that cybersecurity compliance is important. But many dealerships are approaching dealership cybersecurity in a way that leaves them exposed. - [Dealership Cybersecurity: Why AI-Powered Attacks Are About to Flood the Zone](https://heliontechnologies.com/2026/04/12/dealership-cybersecurity-why-ai-powered-attacks-are-about-to-flood-the-zone/) - AI is making cyberattacks more frequent, more accessible, and more scalable. And that changes everything for dealership cybersecurity. - [Comfortable Doesn't Mean Secure: The Dangerous Reality of Dealership Cybersecurity](https://heliontechnologies.com/2026/04/12/comfortable-doesnt-mean-secure-the-dangerous-reality-of-dealership-cybersecurity/) - Dealership cybersecurity tools create a sense of protection—but they don’t guarantee it. - [FBI Warning: Dealership Cybersecurity Risks Are Rising](https://heliontechnologies.com/2026/04/12/fbi-warning-dealership-cybersecurity-risks-are-rising/) - According to the FBI, cybercrime losses jumped 26% year-over-year, reaching a staggering $20.88 billion in 2025. What this means for dealership cybersecurity. - [Tekion Is Taking Over Dealerships - But Here's What You Need to Get Right](https://heliontechnologies.com/2026/04/17/tekion-is-taking-over-dealerships-but-heres-what-you-need-to-get-right/) - Across the country, dealerships are making the move to Tekion. But is your team equipped to manage everything that comes with it — beyond just turning it on? - [Top 3 Ways to Protect Your Dealership from an AI-Fueled Cyber Attack](https://heliontechnologies.com/2026/04/24/top-3-ways-to-protect-your-dealership-from-an-ai-fueled-cyber-attack/) - There’s no question about it—the AI-fueled cyber attack has arrived. So how do you actually defend against an AI-fueled cyber attack? - [Dealership Cybersecurity Just Got Harder: Why the Latest AI Breakthrough Is a Wake-Up Call](https://heliontechnologies.com/2026/04/30/dealership-cybersecurity-just-got-harder-why-the-latest-ai-breakthrough-is-a-wake-up-call/) - If you think dealership cybersecurity threats have been escalating over the past few years… you’re right. But what’s happening now is different. - [Automotive News Article: AI Tools in Dealerships Create New Attack Vectors for Cybercriminals](https://heliontechnologies.com/2026/05/13/ai-tools-in-dealerships-create-new-attack-vectors-for-cybercriminals/) - Automotive News Article: AI Tools in Dealerships Create New Attack Vectors for Cybercriminals - [The FBI’s Latest Microsoft 365 Warning Should Be a Wake-Up Call for Dealerships](https://heliontechnologies.com/2026/05/28/fbi-microsoft-365-warning/) - If your dealership uses Microsoft 365 for email, file sharing, Teams chats, or day-to-day operations, the FBI’s latest warning deserves your attention. - [Employee Cybersecurity Awareness Training - What Dealerships Need To Know](https://heliontechnologies.com/2023/12/14/employee-cybersecurity-awareness-training-what-dealerships-need-to-know/) - Employee Cybersecurity Awareness Training – What Dealerships Need To Know Cybersecurity awareness training for dealership employees must be mandatory - [Public AI and Customer PII: The FTC Compliance Risk Most Dealerships Haven't Considered](https://heliontechnologies.com/2026/06/10/public-ai-and-customer-pii/) - Dealership employees are sharing customer information with public AI platforms. And in many cases, they don't even realize they're creating a problem. - [The Right Way To Do MFA](https://heliontechnologies.com/2023/03/21/the-right-way-to-do-mfa/) - Today's cyber threat makes the use of MFA a critical part of an effective cyber defense. But what's the best way to implement MFA? This blog explains. - [A Dealership EDR Issue: Are You Wasting Your Money?](https://heliontechnologies.com/2026/05/08/dealership-edr-issue/) - There is an industry-wide dealership EDR issue: Many dealerships believe they have EDR protection when in reality, it’s deployed incorrectly or not even at all. - [Top Dealership Cybersecurity Issues to Avoid When Migrating to a New DMS](https://heliontechnologies.com/2026/05/22/dealership-cybersecurity-issues-dms/) - DMS conversion should treat dealership cybersecurity as a core part of the migration strategy — not something addressed after go-live. - [What is Advanced Endpoint Threat Protection?](https://heliontechnologies.com/2021/08/19/what-is-advanced-endpoint-threat-protection/) - Advanced Endpoint Threat Protection for auto dealers is a collection of tools and techniques that protect a dealership's largest attack surface - its endpoints - [Is There a Cybercriminal Quietly Living Inside Your Dealership’s Microsoft 365 Environment?](https://heliontechnologies.com/2026/06/04/microsoft-365-vulnerability/) - 71% of Microsoft 365 deployments experienced account takeover cyberattacks involving legitimate user accounts. - [Automotive News: Ransomware Is an "Escalating Problem" for Dealers](https://heliontechnologies.com/2020/01/02/automotive-news-ransomware-is-an-escalating-problem-for-dealers/) - In an Automotive News article about ransomware attacks, Helion President & Founder Erik Nachbahr explains why so many dealerships are vulnerable. - [Should You Make A Ransomware Payment?](https://heliontechnologies.com/2021/07/15/should-you-make-a-ransomware-payment/) - If you fall victim to a ransomware attack should you pay the ransom? - [Banning Payments To Ransomware Attackers Gaining Momentum](https://heliontechnologies.com/2021/07/23/banning-payments-to-ransomware-attackers-gaining-momentum/) - Momentum is growing to ban payments to ransomware attackers. The only viable approach to protect your business is to implement the cybersecurity best practices - [Signs of an Impending Ransomware Attack](https://heliontechnologies.com/2021/12/17/signs-of-an-impending-ransomware-attack/) - Ransomware attacks often take months to pull off. During this time the criminal leaves traces that can divulge their presence. Here are 5 signs to look for. - [7 Tips for Auto Dealers to Prevent a Data Breach](https://heliontechnologies.com/2019/07/25/7-tips-for-auto-dealers-to-prevent-a-data-breach/) - Auto & truck dealerships have until January 1st to improve their data security in light of CCPA. Read our tips to help prevent a data breach & get compliant. - [Firewall & Antivirus Software Isn't Enough](https://heliontechnologies.com/2022/11/18/firewall-antivirus-software-isnt-enough/) - Many dealerships are under the impression that simply having a firewall and antivirus software deployed is a solid cyber defense - they're incorrect. - [How To Build A Human Firewall](https://heliontechnologies.com/2019/08/24/how-to-build-a-human-firewall/) - Your can have an impenetrable technology defense, but your employees are the weak link and cybercriminals know it. Here's how to protect your business. - [The Value Of An Incident Response Plan & What It Can Do For A Dealership](https://heliontechnologies.com/2021/10/15/the-value-of-an-incident-response-plan-what-it-can-do-for-a-dealership/) - Auto dealerships should have a plan for how to deal with a cyberattack. This is where an incident response plan comes into play. This plan mitigates the risks - [Preventing Phishing and other Cyber Attacks on Your Dealership](https://heliontechnologies.com/2018/12/03/preventing-phishing-and-other-cyberattacks-on-your-dealership/) - Preventing cyber attacks is an important part of running a dealership, and phishing is the most common type of intrusion. - [The Power of Cybersecurity Context](https://heliontechnologies.com/2023/10/03/the-power-of-cybersecurity-context/) - Cybersecurity context helps organizations to better identify potential risks and threats on their attack surface and develop effective mitigation strategies. - [Are Slow Computers Killing Employee Productivity in Your Dealership?](https://heliontechnologies.com/2017/12/21/slow-computers-killing-employee-productivity-dealership/) - If your dealership’s computers are slow or the applications habitually freeze or crash, it’s killing your employees’ productivity. Find out how Helion can help. - [The Compliance Illusion: Auto Dealerships, FTC Safeguards Rule, and the Reality of Cybersecurity](https://heliontechnologies.com/2023/10/27/the-compliance-illusion-auto-dealerships-ftc-safeguards-rule-and-the-reality-of-cybersecurity/) - The FTC and insurance providers require that auto dealerships secure their sensitive data. Unfortunately, many are tempted by the allure of a "magic pill." - [Helion Technologies Named to ChannelE2E Top 100 Vertical Market MSPs: 2021 Edition](https://heliontechnologies.com/2021/04/23/helion-technologies-named-to-channele2e-top-100-vertical-market-msps-2021-edition/) - Helion has been named a Top Vertical Market MSP for 2021 by ChannelE2E. - [A SOC Provides Dealerships With Continuous Threat Monitoring That Mitigates The Risk Of A Cyberattack](https://heliontechnologies.com/2020/12/21/a-soc-saves-dealers-money-while-mitigating-the-risk-of-a-cybersecurity-breach/) - A Security Operations Center (SOC) saves auto dealers money while mitigating the risk of a cybersecurity breach. SOCs provide dealers with expertise they lack. - [Helion Technologies Recognized on CRN's 2020 Managed Service Provider 500 List](https://heliontechnologies.com/2020/02/24/helion-technologies-recognized-on-crns-2020-managed-service-provider-500-list/) - Timonium, MD –­ February 24, 2020 –­ Helion Technologies announced today that CRN®, a brand of The Channel Company has named Helion to its 2020 Managed Service Provider (MSP) 500 list in the Security 100 category. This popular list identifies North American solution providers that deliver operational efficiencies, IT system improvements, and a higher rate - [The Essentials For Remote Worker Security](https://heliontechnologies.com/2020/05/21/the-essentials-for-remote-worker-security/) - Today, more than ever, it is important to define the appropriate policies and procedures surrounding employee remote access, and the related security risks. - [Helion Technologies Named to ChannelE2E Top 100 Vertical Market MSPs: 2020 Edition](https://heliontechnologies.com/2020/06/30/helion-technologies-named-to-channele2e-top-100-vertical-market-msps-2020-edition/) - Helion - focusing on the Auto & Heavy Truck Dealer Vertical Market - ranked #6 of the top 100 vertical market MSPs. - [Helion Technologies Ranked Among World’s Most Elite 501 Managed Service Providers](https://heliontechnologies.com/2020/08/31/helion-technologies-ranked-among-worlds-most-elite-501-managed-service-providers/) - Helion Technologies has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings. - [The Critical Role of Data Encryption Keys in Cybersecurity](https://heliontechnologies.com/2023/11/27/the-critical-role-of-data-encryption-keys-in-cybersecurity/) - An essential part of an information security program is data encryption. However, the effectiveness of data encryption hinges on encryption keys. - [The California Consumer Privacy Act: What Dealerships Need to Know](https://heliontechnologies.com/2019/04/11/the-california-consumer-privacy-act-what-dealerships-need-to-know/) - The California Consumer Privacy Act will affect auto and truck dealerships when it goes into effect. Learn about new regulations and their impact. - [When California’s New Consumer Privacy Law Goes into Effect (and What Auto Dealerships Can Do About It)](https://heliontechnologies.com/2019/04/25/when-californias-new-consumer-privacy-law-goes-into-effect-and-what-auto-dealerships-can-do-about-it/) - Learn when the CCPA goes into effect, when you should start preparing, which dealerships the CCPA applies to, and strategies for getting started. - [Helion Technologies Partners with California New Car Dealers Association to Educate Dealers on Privacy Act Compliance](https://heliontechnologies.com/2019/04/30/helion-technologies-partners-with-california-new-car-dealers-association-to-educate-dealers-on-privacy-act-compliance/) - Helion Technologies partners with CNCDA to help car dealers comply with the new California Consumer Privacy Act (CCPA) that takes effect in January 2020. - [How a Data Security Breach Could Sink Your Dealership](https://heliontechnologies.com/2019/12/20/how-a-data-security-breach-could-sink-your-dealership/) - Let’s say there are only two Ford dealers in particular city, and both dealerships sell the same cars at virtually the same price. How do customers in the area choose which dealership to purchase from? As it turns out, the most likely deal-breaker in this scenario is reputation — 59% of consumers use it to - [Helion’s Erik Nachbahr for WardsAuto: "Stricter Data Rules Help"](https://heliontechnologies.com/2019/12/27/helions-erik-nachbahr-for-wardsauto-stricter-data-rules-help/) - Data privacy laws are challenging for dealerships. In a WardsAuto article, Helion President & Founder Erik Nachbahr argues that they’re actually a good thing. - [When it Comes to Consumer Privacy, what are Reasonable Measures?](https://heliontechnologies.com/2020/02/05/when-if-comes-to-consumer-privacy-what-are-reasonable-measures/) - Requirements in recent consumer data privacy laws are causing confusion and unnecessary expense for dealers. For example, on January 1st, the California Consumer Protection Act (CCPA) became law. The legislation requires companies to have “reasonable security” in place to protect sensitive consumer information. However, it fails to define what these reasonable measures are. As an - [Colorado Auto & Truck Dealers’ Blueprint for Consumer Privacy](https://heliontechnologies.com/2020/03/24/colorado-auto-and-truck-dealers-blueprint-for-consumer-privacy/) - Colorado passed one of the nation’s strictest data privacy laws in 2018. Here’s what that law means for auto and truck dealers in the state. - [Consumer Data Privacy Laws are Spreading Nationwide](https://heliontechnologies.com/2019/07/17/consumer-data-privacy-laws-are-spreading-nationwide/) - Data privacy laws are spreading across the country. Automobile dealers must be aware and prepare to comply or run the risk of potential litigation. - [Creating A Human Firewall: Protecting Data](https://heliontechnologies.com/2023/12/21/creating-a-human-firewall-protecting-data/) - [The California Privacy Rights Act Passes - CCPA 2.0](https://heliontechnologies.com/2020/11/06/the-california-privacy-rights-act-passes-ccpa-2-0/) - The California Privacy Rights Act (CPRA) passed on November 3, 2020. This new law amends the existing California Consumer Privacy Act (CCPA) and it significantly strengthens this legislation. One addition brought about by passage of the CPRA is the creation of a new government agency called the California Privacy Protection Agency which is “vested with - [A Consumer Data Privacy Revolution is Underway](https://heliontechnologies.com/2019/09/30/a-consumer-data-privacy-revolution-is-underway/) - A consumer data privacy revolution is underway. Legislation, consumer frustration, and growing incidence of cyber crime is forcing auto dealer IT to evolve. - [Federal Consumer Data Privacy Act in the Works](https://heliontechnologies.com/2019/11/13/federal-consumer-data-privacy-act-in-the-works/) - Congress introduced the Online Privacy Act establishing a "privacy bill of rights" for consumers. It passed, the Online Privacy Act would be tougher than CCPA. - [Erik Nachbahr for AutoSuccess: Dealers Must Prep for "Data Privacy Revolution"](https://heliontechnologies.com/2019/12/27/erik-nachbahr-for-autosuccess-dealers-must-prep-for-data-privacy-revolution/) - According to Helion’s President & Founder, the CCPA is just the beginning of a consumer data privacy revolution, and dealerships must be prepared. - [4 Tech Tools That Will Transform The Customer Experience at your Dealership](https://heliontechnologies.com/2018/02/06/4-tech-tools-will-transform-customer-experience-dealership/) - Today, tech-savvy millennials make a significant population of car buyers. So, it makes sense to present them with experiences they are used to and the tools and avenues they prefer. In particular, we are referring to tech tools. Here are four tools your dealership should be using to transform your customers’ experience. Website and Content - [Is your technology setup deterring your customers from buying?](https://heliontechnologies.com/2018/12/03/is-your-technology-setup-deterring-your-customers-from-buying/) - With a tech-savvy generation aging into car ownership, auto dealers can't afford to let their online resources become a source of weakness. - [A Secure Solution For Dealerships To Receive Customer Files](https://heliontechnologies.com/2023/05/26/a-secure-solution-for-dealerships-to-receive-customer-files/) - Asking customers to send files via text, email, or other unsecured methods will violate the FTC Rule regarding the secure transfer, storage, & access of PII. - [Is Your Customer Data Safe?](https://heliontechnologies.com/2019/05/07/is-your-customer-data-safe/) - Consumer data privacy concerns are mounting. Growing pressure on lawmakers has resulted in a new wave of consumer privacy legislation. Are you compliant? - [Cybersecurity, Productivity And Customer Loyalty All Having Something In Common - Technology](https://heliontechnologies.com/2020/06/16/cybersecurity-productivity-and-customer-loyalty-all-having-something-in-common-technology/) - Technology is mission-critical to your business. Without it you can’t sell & service cars. Without technology, you can’t defend against cybercrime. - [How Cloud-Based Networks are Shaping the Auto Business](https://heliontechnologies.com/2018/09/07/how-cloud-based-networks-are-shaping-the-auto-business/) - With a solid internet connection and cutting-edge cloud software, auto dealerships can thrive in the digital realm. - [Erik Nachbahr for Auto Dealer Today: “Your Dealership Belongs in the Cloud”](https://heliontechnologies.com/2019/12/31/erik-nachbahr-for-auto-dealer-today-your-dealership-belongs-in-the-cloud/) - Cloud-based technology offers substantial defenses against cyber attacks and eliminates much of the cost and hassle of managing in-house IT infrastructure. - [Cloud Computing Benefits for Auto & Truck Dealers](https://heliontechnologies.com/2020/10/13/cloud-computing-benefits-for-auto-truck-dealers/) - Cloud computing offers auto and truck dealers substantial cost savings and productivity enhancements that an on-premise approach fails to provide. - [Dealer Cyber Insurance & The Tightening of Underwriting Guidelines](https://heliontechnologies.com/2021/06/10/dealer-cyber-insurance-the-tightening-of-underwriting-guidelines/) - Cyber insurance underwriters are becoming more cautious. Underwriters now want to know about the dealership's specific cybersecurity practices and controls. - [Trouble Getting Cyber Liability Insurance?](https://heliontechnologies.com/2022/05/12/trouble-getting-cyber-liability-insurance/) - Increasing demand for cyber liability insurance and a tightening supply has resulted in soaring premiums and a stricter approval/renewal process. - [Cybersecurity Best Practices, Cyber Liability Insurance, & Compliance](https://heliontechnologies.com/2022/07/21/cybersecurity-best-practices-cyber-liability-insurance-compliance/) - The implementation and ongoing management of cybersecurity best practices is critical to comply with consumer privacy regulations and to secure cyber insurance. - [Erik Nachbahr's 4-Point Auto Dealer Security Analysis](https://heliontechnologies.com/2020/01/29/erik-nachbahrs-4-point-auto-dealer-security-analysis/) - How do you know if your auto or truck dealership is leaving sensitive customer data open to hackers? Our four-point auto dealer security analysis touches on cybersecurity, CCPA regulation requirements, and more. - [The Secret to Funding Dealership Technical Innovation & Cyber Defense](https://heliontechnologies.com/2024/05/20/the-secret-to-funding-dealership-technical-innovation-cyber-defense/) - The secret to funding dealership technical innovation is effective IT asset management. This will ensure that resources aren't tied up in unused technology. - [Phishing vs Pharming: What’s the Difference?](https://heliontechnologies.com/2018/05/18/phishing-vs-pharming-whats-difference/) - Don’t mistake pharming and phishing for outdoor activities. Both pharming and phishing are types of attacks in which the goal is to trick you into providing your personal details. A criminal will use both tactics to obtain your user names, passwords, and potentially more. However, while their end goal is the same – their methods are - [What is Voice Phishing?](https://heliontechnologies.com/2018/06/14/what-is-voice-phishing/) - You’ve just gotten back to work from a nice, relaxing vacation. You’re going through the 50+ emails in your inbox, and you come across one that appears to be from your bank. The email explains that there have been fraudulent charges made to your account and you need to call the bank’s 800 number immediately - [5 Tips to Prevent Phishing Attacks](https://heliontechnologies.com/2019/01/11/5-tips-to-prevent-phishing-attacks/) - Most data breaches start with a phishing attack. Learn what to do to protect your data. - [Instagram Phishing: How to Prevent It and What to Do If It Happens to You](https://heliontechnologies.com/2018/07/16/instagram-phishing-prevent-happens/) - Instagram Phishing: How to Prevent It and What to Do If It Happens to You | Helion Technologies | We Know Technology | We Know Auto, Heavy Truck and RVs - [Anatomy of a Phishing Attack](https://heliontechnologies.com/2019/03/06/anatomy-of-a-phishing-attack/) - Do you believe your dealership is safe from phishing attacks? Here are two incidents that occurred at dealerships as a result of successful phishing attacks. - [If You Want Cyber Insurance - You'll Need MFA](https://heliontechnologies.com/2021/09/13/if-you-want-cyber-insurance-youll-need-mfa/) - Cyber insurance underwriters are driving businesses to implement MFA. Without MFA you'll have trouble securing cyber insurance at a reasonable rate - if at all - [5 Tips to Make Your Dealership SHIELD Act Compliant](https://heliontechnologies.com/2019/09/05/5-tips-to-make-your-dealership-shield-act-compliant/) - The New York SHIELD Act will go into effect in March 2020. Follow these tips to make sure your dealership is compliant by the deadline. - [California Consumer Privacy Act (CCPA) Enforcement & What It Means For Dealers Nationwide](https://heliontechnologies.com/2020/09/01/california-consumer-privacy-act-ccpa-enforcement-what-it-means-for-dealers-nationwide/) - CCPA is now enforceable. To comply with CCPA, mitigate risk of a cybersecurity breach, & boost productivity dealers must implement IT best practices. - [Safe Selling: Digital Marketing in Post-CCPA California](https://heliontechnologies.com/2020/01/29/safe-selling-digital-marketing-in-post-ccpa-california/) - Here are some tips on how you can adjust your digital marketing practices and protect your dealership’s reputation in the midst of increasingly strict data privacy laws. - [More than Computers: Workplace Data Policies that California Dealership Teams Need for 2020](https://heliontechnologies.com/2019/12/09/more-than-computers-workplace-data-policies-that-california-dealership-teams-need-for-2020/) - Not sure how to comply with the California Consumer Privacy Act at your truck or auto dealership? Start by training employees and updating workplace data policies. - [Helion Offers Security Awareness Training for Dealerships](https://heliontechnologies.com/2019/01/04/helion-offers-security-awareness-training-for-auto-dealerships/) - Helion Offers Security Awareness Training for Dealerships | Helion Technologies | We Know Technology | We Know Auto, Heavy Truck and RVs - [Network Problems? IT Assessments Offer Relief and Guidance](https://heliontechnologies.com/2017/11/13/network-problems-it-assessments-offer-relief-and-guidance/) - Network Problems? IT Assessments Offer Relief and Guidance | Helion Technologies | We Know Technology | We Know Auto, Heavy Truck and RVs - [The Truck and Auto Dealer's CCPA Preparation Checklist](https://heliontechnologies.com/2020/01/29/the-truck-and-auto-dealers-ccpa-preparation-checklist/) - The CCPA takes effect on January 1, 2020. Follow this CCPA compliance checklist to demonstrate that your dealership is working toward compliance. - [Strategically Rolling-Out Multi-Factor Authentication](https://heliontechnologies.com/2020/11/17/strategically-rolling-out-multi-factor-authentication/) - MFA is a great way to protect your business from the growing incidence of cybercrime. However, if MFA is not implemented strategically you can have problems. - [Helion Issues New Warning to Auto Dealerships: Hackers Targeting Social Media Posts, Don't Click!](https://heliontechnologies.com/2017/12/07/helion-issues-new-warning-to-auto-dealerships-hackers-targeting-social-media-posts-dont-click/) - Beware, hackers are now planting malware inside of social media posts designed to lure employees of organizations to click on the post. - [Automotive News: CCPA “Could Send Dealers Scrambling”](https://heliontechnologies.com/2019/12/13/automotive-news-ccpa-could-send-dealers-scrambling/) - Automotive News, leading auto industry publication, reports that the fallout of the CCPA (California Consumer Privacy Act) could be dramatic for dealerships. - [Does your dealership use a web-filtering tool?](https://heliontechnologies.com/2017/11/13/does-your-dealership-use-a-web-filtering-tool/) - Web-filtering tools, A.K.A “content control software” can do a lot more than its traditional role of blocking unwanted content such as gaming, streaming and adult sites. Web-filtering has many “unseen” benefits such as blocking harmful content from your dealership. Blocking sites known for hosting dangerous content, like phishing scams, also helps to protect your business and customer data. - [NEW Global Virus “NotPetya” strikes](https://heliontechnologies.com/2017/11/13/new-global-virus-notpetya-strikes/) - Another world-wide ransomware attack was released in late June called “NotPetya”. This virus is essentially an advanced version of the “WannaCry” virus that hit several weeks ago. The malware infects after a user clicks on a link and then blocks access to your computer’s data and demands payment to gain access again. How does this - [Why Your Dealership Needs An Adaptive IT & Cybersecurity Approach](https://heliontechnologies.com/2023/08/24/why-your-dealership-needs-an-adaptive-it-cybersecurity-approach/) - Cybercrime is a danger that every dealership must face. With cybercriminal tactics constantly evolving, dealerships need an adaptive cybersecurity approach. - [Mobile Device Management for Auto Dealerships](https://heliontechnologies.com/2023/08/02/mobile-device-management-for-auto-dealerships/) - Mobile Device Management (MDM) refers to a comprehensive set of tools and technologies designed to streamline the management and security of mobile devices. - [Are You Ready For The Next FTC Safeguards Compliance Deadline?](https://heliontechnologies.com/2023/07/13/are-you-ready-for-the-next-ftc-safeguards-compliance-deadline/) - Compliance with the FTC Safeguards Rule today does not guarantee that you will be compliant tomorrow. Are you prepared to remain compliant? - [The Dangers of Unrestricted Web Browsing for Auto Dealership Employees](https://heliontechnologies.com/2023/06/27/the-dangers-of-unrestricted-web-browsing-for-auto-dealership-employees/) - As the cybersecurity threat continues to escalate - allowing unrestricted employee web browsing presents some very significant business risks. - [Are You Properly Backing Up Microsoft 365 or Google Workspace Data?](https://heliontechnologies.com/2023/06/16/are-you-properly-backing-up-microsoft-365-or-google-workspace-data/) - Backing up Microsoft 365 and/or Google Workspace data is essential. Using Spanning Backup provides an easy way to automate the backup process. - [Dealerships Need An Identity & Access Management Solution](https://heliontechnologies.com/2023/06/06/dealerships-needs-an-identity-access-management-solution/) - IAM solutions like Azure Active Directory provide a solution for managing user identities, enabling secure access to applications and enforcing access controls. - [Dealerships Are Drowning In Security Debt](https://heliontechnologies.com/2023/04/28/dealerships-are-drowning-in-security-debt/) - Dealerships are drowning in "security debt" - unaddressed technical vulnerabilities - that need to be addressed to protect their dealership from a cyberattack. - [Can Just Anyone Claim To Be "Qualified?"](https://heliontechnologies.com/2023/04/24/can-just-anyone-claim-to-be-qualified/) - The FTC Safeguards Rule requires "qualified" resources to implement and manage your cybersecurity program. But can just anyone claim to be qualified? - [Artificial Intelligence - Social Engineering on Steroids?](https://heliontechnologies.com/2023/04/11/artificial-intelligence-social-engineering-on-steroids/) - AI can be used by criminals to steal from your dealership, destroy your dealership’s reputation, and shut down your ability to sell and service cars and trucks. - [Effective Cybersecurity Demands Visibility & Comprehension](https://heliontechnologies.com/2023/03/02/effective-cybersecurity-demands-visibility-comprehension/) - Effective cybersecurity requires modern technologies, assessments, and the expertise and capacity to assess, quantify, prioritize, and act on real threats. - [5 Cybersecurity Vulnerabilities That Will Impact Your Dealership](https://heliontechnologies.com/2023/02/22/5-cybersecurity-vulnerabilities-that-will-impact-your-dealership/) - Addressing the common cybersecurity vulnerabilities that auto dealerships have will help them to better protect their data, finances, and reputations. - [Helion Recognized on CRN's 2023 MSP 500 List](https://heliontechnologies.com/2023/02/13/helion-recognized-on-crns-2023-msp-500-list/) - Timonium, MD – February 13, 2023 – Helion Technologies announced today that CRN®, a brand of The Channel Company, has named Helion to its Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2023. CRN’s annual MSP 500 list identifies the industry-leading service providers in North America who are driving a new - [Software Security Patching - A Potential Hole In Dealership Cybersecurity](https://heliontechnologies.com/2023/02/01/software-security-patching-a-potential-hole-in-dealership-cybersecurity/) - A significant portion of cyberattack victims were compromised due to missing software security patches. Auto dealerships should follow patching best practice. - [What Dealerships Need To Know About Cyber Recovery](https://heliontechnologies.com/2023/01/19/what-dealerships-need-to-know-about-cyber-recovery/) - Cyber recovery is the process of restoring a business's IT systems and data following a successful cyberattack. Cyber recovery reduces or eliminates downtime. - [An Argument For Outsourcing Your IT & Cybersecurity To An MSP In 2023](https://heliontechnologies.com/2023/01/04/an-argument-for-outsourcing-your-it-cybersecurity-to-an-msp-in-2023/) - Regulations, tech advancements, cybercrime, and the shortage of skilled IT/cybersecurity professionals make a case for outsourcing to an IT/cybersecurity MSP. - [The End of The "IT Guy"](https://heliontechnologies.com/2022/12/08/the-end-of-the-it-guy/) - With today's cybersecurity threats you simply cannot have one person shoulder the weight of keeping your business-critical IT infrastructure up and running. - [Cybercrime Trends for 2023](https://heliontechnologies.com/2022/11/30/cybercrime-trends-for-2023/) - Cybercriminals are becoming more creative in how they steal your money. This blog discusses two tactics we will see more of in 2023. - [Evolve Or Fail](https://heliontechnologies.com/2022/11/02/evolve-or-fail/) - The knowledge and skills needed to optimize the productive use of technology and to keep our businesses protected from the cybercriminal isn’t stagnant. - [An Effective Cyber Defense Evolves - EDR vs XDR](https://heliontechnologies.com/2022/10/18/an-effective-cyber-defense-evolves-edr-vs-xdr/) - XDR is a more evolved cybersecurity solution than EDR. XDR extends protection beyond just the endpoint device to include network, cloud, and third-party data. - [Scrambling To Comply With FTC Safeguards?](https://heliontechnologies.com/2022/10/05/scrambling-to-comply-with-ftc-safeguards/) - The new Safeguards Rule goes into effect in December 2022. Dealerships are now scrambling to comply with these new regulations. But why are they scrambling? - [Valuable vs. Worthless Continuous Threat Monitoring](https://heliontechnologies.com/2022/09/14/valuable-vs-worthless-continuous-threat-monitoring/) - Continuous monitoring provides a great example of how the goal or your implementation will impact the value you derive from the implementation. - [Cyber Threat Hunting - A Proactive Cyber Defense](https://heliontechnologies.com/2022/08/23/cyber-threat-hunting-a-proactive-cyber-defense/) - Don't sit back and wait for cyber threats to take hold. Instead, take a proactive stance against cybercrime. Cyber threat hunting is a proactive cyber defense - [Penetration Tests Don't Stop Cyberattacks](https://heliontechnologies.com/2022/08/11/penetration-tests-dont-stop-cyberattacks/) - Pen tests DO NOT provide an active defense against a cyberattack. A pen test you had yesterday or one that you have scheduled for tomorrow won't protect you. - [Mergers, Acquisitions & IT Effectiveness](https://heliontechnologies.com/2022/08/03/mergers-acquisitions-it-effectiveness/) - An acquisition or merger puts a significant strain on IT resources and as a result presents an increased cybersecurity risk. Here's what to keep in mind. - [Key Performance Metrics for Gauging Your Cybersecurity Posture](https://heliontechnologies.com/2022/07/13/key-performance-metics-for-gauging-your-cybersecurity-posture/) - Here are a few cybersecurity posture metrics that you should track as you manage the ongoing improvement of your cybersecurity posture. - [A Dealership's Best Cyber Defense](https://heliontechnologies.com/2022/06/30/a-dealerships-best-cyber-defense/) - Continuous monitoring is one of the most effective means of cyber defense. It empowers an organization to quickly detect an attack and swiftly shut it down. - [Helion Ranked on Channel Futures MSP 501—Tech Industry’s Most Prestigious List of Global Managed Service Providers](https://heliontechnologies.com/2022/06/21/helion-ranked-on-channel-futures-msp-501-tech-industrys-most-prestigious-list-of-global-managed-service-providers-2/) - Helion Technologies has been named as one of the world’s premier managed service providers in the prestigious 2022 Channel Futures MSP 501 list. - [Attract More Cybercriminals - Pay The Ransom](https://heliontechnologies.com/2022/06/16/attract-more-cybercriminals-pay-the-ransom/) - A recent report shows that 80% of organizations that fell victim to a ransomware attack and paid the ransom were attacked again! - [4 Critical Data Backup Best Practices](https://heliontechnologies.com/2022/06/02/4-critical-data-backup-best-practices/) - Backups provide the ability to recreate data impacted by a ransomware attack. Implementation of these data backup best practices is essential. - [A Warning About Pen Tests](https://heliontechnologies.com/2022/04/28/a-warning-about-pen-tests/) - Pen tests are valuable – if you have the appropriate expertise to fully understand the findings and then take action to address the vulnerabilities identified. However, pen tests are an evaluation of your cyber defenses at a specific point in time. Therefore, if a cybercriminal is attacking your dealership today and you have a pen - [The FTC Safeguards Rule - Is There A Magic Pill?](https://heliontechnologies.com/2022/04/04/the-ftc-safeguards-rule-is-there-a-magic-pill/) - Achieving the intent of the new Safeguards Rule isn't difficult - it is work that requires time, labor, and expertise. Unfortunately, there is no magic pill. - [How's Your Cybersecurity Hygiene?](https://heliontechnologies.com/2022/03/16/hows-your-cybersecurity-hygiene/) - Cybersecurity hygiene is a set of routine practices that can improve your overall cybersecurity posture and mitigate the risk of suffering from a cyberattack. - [The IT & Cybersecurity Skills Crisis; A Growing Issue For Dealerships](https://heliontechnologies.com/2022/03/08/the-it-a-growing-issue-for-dealerships/) - Today, there is a growing IT/cybersecurity skills crisis. IT/cybersecurity professional are in big demand and not enough qualified professionals to meet demand. - [Helion Recognized on CRN's 2022 MSP 500 List](https://heliontechnologies.com/2022/02/25/helion-recognized-on-crns-2022-msp-500-list/) - Helion has been named to CRN's 2022 MSP 500 List. The MSP 500 list identifies the leading service providers in North America. - [Steps To Performing A Cyber-Risk Assessment](https://heliontechnologies.com/2022/02/21/steps-to-performing-a-cyber-risk-assessment/) - To mitigate today’s cyber threat, dealerships must understand, manage, and control their cyber-risk. A cyber-risk assessment makes this possible. - [Rising Above The Cybersecurity Poverty Line](https://heliontechnologies.com/2022/02/10/rising-above-the-cybersecurity-poverty-line/) - The cybersecurity poverty line serves to help organizations understand their cybersecurity posture in relation to acceptable cybersecurity practices. - [Cybercriminals Use Privilege Escalation; Here's What You Need To Know](https://heliontechnologies.com/2022/01/27/cybercriminals-use-privilege-escalation-heres-what-you-need-to-know/) - Cybercriminals use privilege escalation to gain elevated access to resources they're not authorized access. Here's how to defend against this threat. - [The New FTC Safeguards Rule - Addressing Some Common Questions](https://heliontechnologies.com/2022/01/11/the-new-ftc-safeguards-rule-addressing-some-common-questions/) - This blog provides answers to some common questions related to the new FTC Safeguards Rule. - [FTC Updated Rule Under Gramm-Leach-Bliley & What It Means For Dealerships](https://heliontechnologies.com/2021/11/08/ftc-updated-rule-under-gramm-leach-bliley-what-it-means-for-dealerships/) - The FTC updated Safeguards Rule has implications for auto dealerships. This new rule provides specific measures that dealerships must have in place in 2022 - [GLBA Now Requires A "Qualified Individual" To Oversee Dealership Cybersecurity](https://heliontechnologies.com/2021/12/09/glba-now-requires-a-qualified-individual-to-oversee-dealership-cybersecurity/) - The new GLBA Safeguards Rule requires that businesses have a "qualified expert" overseeing their information security program. - [Vulnerability Assessments & Penetration Testing - What's The Difference?](https://heliontechnologies.com/2021/11/17/vulnerability-assessments-penetration-testing-whats-the-difference/) - New FTC Safeguards Rule requires businesses to perform vulnerability assessments every six months and pen testing annually. But whats are these tests? - [Don't Be A Victim Of Credential Stuffing](https://heliontechnologies.com/2021/10/29/dont-be-a-victim-of-credential-stuffing/) - Credential stuffing is a cyberattack approach that uses stolen account credentials - usernames and passwords - to hack into online accounts. - [What Is Fileless Malware & Why Should Dealers Care About It?](https://heliontechnologies.com/2021/10/07/what-is-fileless-malware-why-should-dealers-care-about-it/) - Fileless malware is especially dangerous because it evades traditional antivirus protection. - [5 Cybercrime Statistics That Dealers Should Know](https://heliontechnologies.com/2021/08/26/5-cybercrime-statistics-that-dealers-should-know/) - To understand the impact of cybercrime and the seriousness of this threat, this blog discusses some of the stats that auto and heavy truck dealers should know. - [Helion Ranked on Channel Futures MSP 501—Tech Industry’s Most Prestigious List of Global Managed Service Providers](https://heliontechnologies.com/2021/07/07/helion-ranked-on-channel-futures-msp-501-tech-industrys-most-prestigious-list-of-global-managed-service-providers/) - Annual MSP 501 Identifies Industry’s Best-in-Class Businesses Growing Via Recurring Revenue and Innovation JULY 7, 2021: Helion Technologies has been named as one of the world’s premier managed service providers in the prestigious 2021 Channel Futures MSP 501 rankings. Helion has been selected as one of the technology industry’s top-performing providers of managed services by - [Can Cybercriminals Transform A Dealership Into An Infectious Hotspot?](https://heliontechnologies.com/2021/06/25/can-cybercriminals-transform-a-dealership-into-an-infectious-hotspot/) - As cars become more connected they provide more opportunities for the cybercriminal. Infected cars can then infect a dealership's IT environment. - [Internal IT Working With External IT - Does This Work?](https://heliontechnologies.com/2021/05/19/internal-it-working-with-external-it-does-this-actually-work/) - Internal & external IT are most powerful working together in an amicable relationship as a team. Such a relationship will boost dealership productivity. - [A Growing Issue - Cybersecurity Fatigue](https://heliontechnologies.com/2021/05/27/a-growing-issue-cybersecurity-fatigue/) - Constant news of a cybersecurity attack is making us numb to cybercrime. This numbness leads to cybersecurity fatigue causing our defenses to be ignored. - [Does Outsourcing Your IT Make Sense?](https://heliontechnologies.com/2021/04/28/does-outsourcing-your-it-make-sense/) - Technology is critical to selling & servicing cars and trucks. Technological advances & cybersecurity threats require capable IT. Should dealers outsource? - [Using Approvals in Microsoft Teams to Boost Dealer Productivity](https://heliontechnologies.com/2021/04/19/using-approvals-in-microsoft-teams-to-boost-dealer-productivity/) - For auto and heavy truck dealers looking to boost productivity, Approvals in Microsoft Teams is something that can help. - [Protecting Against Insider Threats](https://heliontechnologies.com/2021/03/22/protecting-against-insider-threats/) - To mitigate the threat of an insider attack it is essential that IT play an integral role when off-boarding an employee. - [The Democratization of Cybercrime](https://heliontechnologies.com/2021/03/11/the-democratization-of-cybercrime/) - The rise of Ransomware as a Service (RaaS) makes it possible for anyone to be a cybercriminal. This is why Security as a Service is more important than ever. - [Vishing - Another Thing to Worry About](https://heliontechnologies.com/2021/02/25/vishing-another-thing-to-worry-about/) - The FBI recently issued a warning about the growing use of vishing that cybercriminals are using. This blog discusses what auto & truck dealers need to know. - [Using Indicators of Behavior to Protect Your Dealership](https://heliontechnologies.com/2021/02/17/using-indicators-of-behavior-to-protect-your-dealership/) - Levering Indicators of Behavior enables dealers to be proactive in defending against the cybercriminal - making it possible to detect and stop an attack faster. - [Cisco IP Phone Training](https://heliontechnologies.com/2018/06/01/cisco-ip-phone-training/) - Below you will find training resources for your new Cisco phone! Click the links to view video training or download PDFs of the Quick Start and User Guides. Cisco 8851/8811 IP Phone User Guide Quick Start Guide Cisco 7841 IP Phone Quick Start Guide User Guide - [Dealership Mindset & Cybersecurity](https://heliontechnologies.com/2021/01/26/dealership-mindset-cybersecurity/) - A dealership mindset that recognizes the weight of the cybersecurity threat that dealers face is an essential element to protecting your dealership. - [SIEM To The Rescue! A Must Read For Dealers That Don't Want To Be Hacked](https://heliontechnologies.com/2020/09/17/siem-to-the-rescue-a-must-read-for-dealers-that-dont-want-to-be-hacked/) - SIEM helps auto and truck dealers detect and prevent a cyber-attack that would otherwise go unnoticed. It's an essential tool for protecting your dealership. - [Your Dealership's Phone System & Emergency Services](https://heliontechnologies.com/2021/01/18/your-dealerships-phone-system-emergency-services/) - E911 compliance requires automobile dealers using a VoIP phone system to be smart about how they implement their system. - [Helion’s Security Sentinel Levels the Playing Field Against the Cybercriminal](https://heliontechnologies.com/2020/12/08/helions-security-sentinel-levels-the-playing-field-against-the-cybercriminal/) - For most auto and heavy truck dealers, the best cybersecurity defenses have been beyond their reach. But with Helion's Security Sentinel things have changed. - [A Modern Dealership's Approach To Cybersecurity](https://heliontechnologies.com/2020/10/22/a-modern-dealerships-approach-to-cybersecurity/) - Several shifts have occurred driving auto and truck dealers towards adopting a more modern approach to defending against the increasing incidence of cybercrime. - [Your IT Team & Your Brand Reputation](https://heliontechnologies.com/2020/09/29/your-it-team-your-brand-reputation/) - Automobile Dealer IT teams have responsibility for protecting a dealer from a cyber-attack. If they fail, the dealership's brand reputation is at risk. - [How Dealers Can Defend Against Cybercrime While Also Boosting Employee Productivity](https://heliontechnologies.com/2020/08/25/how-dealers-can-defend-against-cybercrime-while-also-boosting-employee-productivity/) - A great approach to bolster your cybersecurity defenses while also enhancing employee productivity is to implement IT best practices. - [The Consumerization of Dealership IT](https://heliontechnologies.com/2020/07/21/the-consumerization-of-dealership-it/) - Consumerization of IT is something that dealers must consider as buying preferences evolve, cybercrime expands, & productivity becomes increasingly important. - [Coronavirus Drives Online Car Sales - Forever?](https://heliontechnologies.com/2020/04/21/coronavirus-drives-online-car-sales-forever/) - Coronavirus evolved consumer buying habits. Consumers like buying online. Online car buying will outlast CORVID-19. Here's what dealers need to know. - [Working Virtually - Dealership Best Practices](https://heliontechnologies.com/2020/04/07/working-virtually-dealership-best-practices/) - COVID-19 is forcing us all to rethink how we work. For automobile and heavy truck dealers to optimize their productivity, these IT best practices can help. - [Invest in Technology to Boost Employee Engagement and Retention](https://heliontechnologies.com/2020/03/20/invest-in-technology-to-boost-employee-engagement-and-retention/) - One of the top five strategies boosting employee productivity is to provide the latest technology that supports the employee's ability to succeed! - [Erik Nachbahr Interviewed for Automotive News](https://heliontechnologies.com/2020/03/16/erik-nachbahr-interviewed-for-automotive-news/) - Automotive News spoke with Helion President & Founder Erik Nachbahr about dealership IT, and why some dealerships aren’t doing enough to protect themselves. - [Helion Technologies Expands Dallas Operations, Moves into New Facility](https://heliontechnologies.com/2020/03/03/helion-technologies-expands-dallas-operations-moves-into-new-facility/) - Helion Technologies, is expanding its Dallas operations and moving into a newly renovated facility in Garland, TX - [Files Held Hostage! Should You Pay The Ransom?](https://heliontechnologies.com/2020/02/27/files-held-hostage-should-you-pay-the-ransom/) - If your dealership gets hit with a ransomware attack, should you pay the ransom? Here's what you need to know to protect your business. - [Cybercrime Magazine Shares 15 Troubling Auto Dealership Cybersecurity Statistics](https://heliontechnologies.com/2020/02/26/cybercrime-magazine-shares-15-troubling-auto-dealership-cybersecurity-statistics/) - Cybercrime Magazine takes a look at 15 dealership cybersecurity statistics, with commentary by Helion President & Founder Erik Nachbahr. - [Helion Technologies Defines IT Best Practices for Dealers in New eBook](https://heliontechnologies.com/2020/02/10/helion-technologies-defines-it-best-practices-for-dealers-in-new-ebook/) - Helion releases "IT Best Practices for Dealers" ebook providing specific guidelines for protecting the systems a& data of car & truck dealers from cyber attacks - [Auto Dealers are at Greater Risk for Cyber Attacks in 2020, Helion Warns](https://heliontechnologies.com/2020/01/27/auto-dealers-are-at-greater-risk-for-cyber-attacks-in-2020-helion-warns/) - [If you value your reputation, you must value cybersecurity.](https://heliontechnologies.com/2020/01/21/if-you-value-your-reputation-you-must-value-cybersecurity/) - In an article for Dealer Magazine, Helion’s President & Founder writes that auto dealers need to invest in secure IT infrastructure to protect their reputations. - [The Auto & Truck Dealership’s CCPA Preparation Checklist](https://heliontechnologies.com/2019/04/18/the-auto-truck-dealerships-ccpa-preparation-checklist/) - This simple checklist covers the major steps auto and truck dealerships will have to take to stay compliant with the California Consumer Privacy Act. - [6 Tips to Make Your Dealership CCPA Compliant](https://heliontechnologies.com/2019/05/02/6-tips-to-make-your-dealership-ccpa-compliant/) - Complying with the California Consumer Privacy Act is about more than checking off a list. Make sure your dealership does it right with these 6 tips. - [How to Know if Your Auto Dealership Is Ready for the CCPA](https://heliontechnologies.com/2019/05/09/how-to-know-if-your-auto-dealership-is-ready-for-the-ccpa/) - Does the California Consumer Privacy Act apply to your auto or truck dealership? Are you prepared to avoid fines and lawsuits? - [Not Ready for the CCPA? Take These Steps Before January.](https://heliontechnologies.com/2019/10/31/not-ready-for-the-ccpa-take-these-steps-before-january/) - CCPA takes effect in January 2020. Are you prepared? Do you know what you need to do to comply? - [Automotive News: Dealerships "Prime Targets" for Cyber Attacks](https://heliontechnologies.com/2019/12/27/automotive-news-dealerships-prime-targets-for-cyber-attacks/) - Automotive News reports that cyber criminals are increasingly targeting dealerships. Helion President & Founder Erik Nachbahr explains how data breaches begin. - [Accounting Personnel, Don't Fall for this W-2 Scam](https://heliontechnologies.com/2019/12/20/accounting-personnel-dont-fall-for-this-w-2-scam/) - Be on alert for cyberattacks that target accounting office personnel. The IRS recently issued a warning that specifically mentions W-2 scams. - [Who Are Cybercriminals?](https://heliontechnologies.com/2019/10/01/who-are-cybercriminals/) - Cybercrime is the world’s fastest growing criminal industry. "Hackers” today are part of large multi-national crime organizations. - [How to Know if Your Auto Dealership Is Ready for the SHIELD Act](https://heliontechnologies.com/2019/09/19/how-to-know-if-your-auto-dealership-is-ready-for-the-shield-act/) - The New York SHIELD Act is a consumer privacy law that will go into effect in March 2020. How do you know if your dealership is on track for compliance? - [The New York SHIELD Act Compliance Deadline (and How Dealerships Can Prepare)](https://heliontechnologies.com/2019/09/12/the-new-york-shield-act-compliance-deadline-and-how-dealerships-can-prepare/) - Learn when the New York SHIELD Act goes into effect, who it applies to, when you should start preparing, and strategies for getting started. - [The New York SHIELD Act: What Dealerships Need to Know](https://heliontechnologies.com/2019/08/29/the-new-york-shield-act-what-dealerships-need-to-know/) - The New York SHIELD Act will go into effect in March 2020. Learn how auto and truck dealerships will be affected by this new data protection law. - [New York Enacts New Cybersecurity Requirements](https://heliontechnologies.com/2019/08/08/new-york-enacts-new-cybersecurity-requirements/) - On July 25th, 2019 New York Governor Andrew Cuomo signed the Stop Hacks and Increase Electronic Data (SHIELD) Act. The new law amends New York’s existing data breach notification law to include new cybersecurity requirements for businesses operating in New York. SHIELD appears to be a slightly more lenient version of the New York Privacy - [Helion now has CISSP Certified IT Experts](https://heliontechnologies.com/2019/05/30/helion-now-has-cissp-certified-it-experts/) - Three Helion team members successfully completed their CISSP certification. What does that mean for your auto or truck dealership? - [The Ohio Data Protection Act (S.B. 220): What Auto and Truck Dealerships Need to Know](https://heliontechnologies.com/2019/07/03/the-ohio-data-protection-act-s-b-220-what-auto-and-truck-dealerships-need-to-know/) - Ohio Data Protection Act establishes a voluntary set of cybersecurity standards that protect auto and truck dealerships and their customers from cyberattacks. - [Warning: BlueKeep Malware Could be as Bad as WannaCry](https://heliontechnologies.com/2019/06/26/warning-bluekeep-malware-could-be-as-bad-as-wannacry/) - NSA and the U.S. Department of Homeland’s Cybersecurity and Infrastructure Security Agency (CISA) join Microsoft to issue warning about BlueKeep. - [Helion is Now a CIS SecureSuite® Member](https://heliontechnologies.com/2019/06/06/helion-is-now-a-cis-securesuite-member/) - Helion has become a CIS SecureSuite member, strengthening its cybersecurity defenses by leveraging CIS SecureSuite resources. - [Windows 7 End of Life is Coming](https://heliontechnologies.com/2019/05/28/windows-7-end-of-life-is-coming/) - As of January 2020, Microsoft is discontinuing all support for Windows 7, which means they will no longer be releasing security updates. - [Windows Upgrade to Cause Cybersecurity Stir for Auto Dealerships](https://heliontechnologies.com/2019/05/23/windows-upgrade-to-cause-cybersecurity-stir-for-auto-dealerships/) - Starting in early 2020, two major changes to cybersecurity protocols and regulations will impact operations for auto and truck dealerships in California. - [Helion Technologies Becomes a CIS SecureSuite Member](https://heliontechnologies.com/2019/05/21/helion-technologies-becomes-a-cis-securesuite-member/) - Helion bolsters cybersecurity defenses for its clients' by leveraging CIS SecureSuite membership. - [CYBERSECURITY ALERT: UPDATE TO WINDOWS 10 OR RISK A BREACH](https://heliontechnologies.com/2019/04/25/cybersecurity-alert-update-to-windows-10-or-risk-a-breach/) - January 14, 2020 Microsoft will end extended support for Windows 7. You must upgrade to Windows 10 to avoid falling victim to cybercrime. - [Helion Presents "Cyber Criminals are Targeting Your Dealership! Are You Prepared?" in Free Online Webinar](https://heliontechnologies.com/2019/05/02/helion-presents-cyber-criminals-are-targeting-your-dealership-are-you-prepared-in-free-online-webinar/) - Learn how automobile dealers can protect their customer data, bank accounts & reputation Wednesday, May 15, 2019 at 2 pm EST - [Should You Upgrade to Microsoft Office 2019](https://heliontechnologies.com/2018/12/18/should-you-upgrade-to-microsoft-2019/) - [Are You Dodging Bullets with Your IT Strategy](https://heliontechnologies.com/2019/03/29/are-you-dodging-bullets-with-your-it-strategy/) - You probably have a strategy for how to sell and service more cars. But, do you have an IT strategy to ensure your technology can support your business? - [How to Buy a Phone System](https://heliontechnologies.com/2019/02/04/how-to-buy-a-phone-system/) - Buying a phone system for your automobile or heavy truck dealership should not be taken lightly. Here are some tips that can help. - [Helion Offers Employee Security Awareness Training for Truck Dealerships](https://heliontechnologies.com/2019/01/14/helion-offers-employee-security-awareness-training-for-truck-dealerships/) - New solution builds a “Human Firewall” that reduces risk of phishing attacks from 27% to 2% Timonium, MD –­ January 7, 2019 –­ Helion Trucking Technologies is offering a new security awareness training program for truck dealership employees. The solution is designed to build a “human firewall” that reduces the risk of data breaches from - [3 Lines of Defense Against Cyber Attacks](https://heliontechnologies.com/2019/01/04/3-lines-of-defense-against-cyber-attacks/) - How confident are you that your dealership can withstand a cyber attack? In my experience, most dealers underestimate the threat of attack and overestimate their ability to withstand an attack. When looking at your internal information technology (IT) strategy, it’s important to understand where cyber attacks originate. First, identify what in your dealership is valuable - [Wireless networks in dealerships: Underrated and important](https://heliontechnologies.com/2018/12/03/wireless-networks-in-dealerships-underrated-and-important/) - Wi-Fi upgrades may not be on your dealership's top priority list. They should be. - [How and why to assess every area of your dealership's IT](https://heliontechnologies.com/2018/12/03/how-and-why-to-assess-every-area-of-your-dealerships-it/) - There's so much to check when assessing a dealership's IT strength. Here are the key variables in five areas. - [Why intrusion protection is essential for your dealership's LAN](https://heliontechnologies.com/2018/12/03/why-intrusion-protection-is-essential-for-your-dealerships-lan/) - What does it take to keep a network from becoming a security liability for your dealership? - [The importance of a reliable LAN in your dealership](https://heliontechnologies.com/2018/12/03/the-importance-of-a-reliable-lan-in-your-dealership/) - Is your dealership's LAN strong enough for everyday IT needs? - [Come Hear from Helion at the 28th Annual NTDA Convention](https://heliontechnologies.com/2018/09/25/come-hear-from-helion-at-the-28th-annual-ntda-convention/) - Come to the NTDA Convention in Colorado Springs to discover more about the role of IT in trailer dealership management. - [3 ways to make your auto dealership run like a well-oiled machine](https://heliontechnologies.com/2018/09/27/3-ways-to-make-your-auto-dealership-run-like-a-well-oiled-machine/) - Your dealership's appeal to consumers is linked closely around how smoothly it operates. What should you do to keep from breaking down? - [Meeting car buyers' expectations with technology](https://heliontechnologies.com/2018/09/25/meeting-car-buyers-expectations-with-technology/) - When customers come into their dealership, they expect a simple and pleasant experience. Technology makes this possible. - [3 problems outdated IT infrastructure is causing for your dealership](https://heliontechnologies.com/2018/09/20/3-problems-outdated-it-infrastructure-is-causing-for-your-dealership/) - Failure to update underlying technology may be leaving your dealership exposed to a few problems. - [From breach to business closure: Consequences of data loss](https://heliontechnologies.com/2018/09/18/from-breach-to-business-closure-consequences-of-data-loss/) - A data breach is one of the most costly events that can strike your dealership. Preparation is essential. - [The Importance of Upgrading Your Dealership's Old PCs and Servers](https://heliontechnologies.com/2018/09/13/the-importance-of-upgrading-your-dealerships-old-pcs-and-servers/) - Your dealership may be home to rapidly aging PCs and servers. What are the risks of such a setup? - [Using data to give your dealership an edge](https://heliontechnologies.com/2018/09/11/using-data-to-give-your-dealership-an-edge/) - Data analytics can improve decision-making in every industry - auto dealerships very much included. - [How does dealership IT fit in with today's top auto trends?](https://heliontechnologies.com/2018/09/07/how-does-dealership-it-fit-in-with-todays-top-auto-trends/) - What are some of the trends affecting the auto industry? - [3 Ways to proactively defend data](https://heliontechnologies.com/2018/09/07/3-ways-to-proactively-defend-data/) - What can you do to defend your dealership's digital content against intrusions from third parties? - [Strong IT infrastructure benefits auto dealers of all sizes](https://heliontechnologies.com/2018/08/21/strong-it-infrastructure-benefits-auto-dealers-of-all-sizes/) - Whether your dealership is growing and investing in advanced IT or smaller and focused on the in-person experience, strong infrastructure is absolutely essential. - [3 Cybersecurity Threats Your Auto Dealership Must Prepare For](https://heliontechnologies.com/2018/07/25/3-cybersecurity-threats-your-auto-dealership-must-prepare-for/) - Car dealerships may not seem like major cybersecurity targets, but any company can fall victim. Here are three high-level threats to watch out for. - [Why your dealership needs dedicated IT support services](https://heliontechnologies.com/2018/07/05/why-your-dealership-needs-dedicated-it-support-services/) - Auto dealerships, as independent businesses, have serious technological needs. Their in-house teams can better address these requirements with third-party assistance. - [Helion Automotive Technologies Ranked #65 Out of 501 Top Managed Services Providers in the World](https://heliontechnologies.com/2018/06/28/helion-automotive-technologies-ranked-65-501-top-managed-services-providers-world/) - 11th Annual MSP 501 Identifies World’s Most Forward-Thinking MSPs & Leading Trends in Managed Services Baltimore, MD – June 28th, 2018 – Helion Automotive Technologies, the retail automotive industry’s leading Information Technology (IT) managed services provider (MSP), today announced it has been ranked # 65 out of 501 top managed services providers in the world according to the 2018 MSP 501 – Worldwide Company Rankings, up 4 spots - [When is the last time you updated your dealership's IT security?](https://heliontechnologies.com/2018/06/21/when-is-the-last-time-you-updated-your-dealerships-it-security/) - Have you been neglecting to keep your IT systems' security features up to date. That could be a costly mistake. - [If you expand your dealership, you need to scale your IT infrastructure](https://heliontechnologies.com/2018/05/22/if-you-expand-your-dealership-you-need-to-scale-your-it-infrastructure/) - Your dealership's progress may render current IT solutions inadequate, with resources stretched to the breaking point as the company makes the leap from small to medium size and beyond. - [Karmak Announces Partnership with Helion Technologies](https://heliontechnologies.com/2018/03/27/karmak-announces-partnership-helion-technologies/) - March 23, 2018, Las Vegas, NV – Karmak Inc., leading provider of dealer management solutions for the heavy-duty industry, is pleased to announce it has signed a reseller agreement with Helion Trucking Technologies, the number one provider of IT managed solutions in the U.S. The partnership between Karmak and Helion allows heavy-duty businesses to leverage - [5 Ways to Tell If Your I.T Strategy Is Reactive Instead of Proactive](https://heliontechnologies.com/2018/03/06/5-ways-tell-t-strategy-reactive-instead-proactive/) - Does your dealership have an IT strategy in place or does it simply react to the challenges of technology? If you have no clear picture of how your IT infrastructure contributes to your overall business operations nor have any plans for improving the tech tools you are using, you have a reactive approach. The problem - [Helion Automotive Technologies Ranked #69 Out of 501 Top Managed Services Providers in the World](https://heliontechnologies.com/2017/12/07/helion-automotive-technologies-ranked-69-out-of-501-top-managed-services-providers-in-the-world/) - Baltimore, MD – July 10th, 2017 – Helion Automotive Technologies, the retail automotive industry's leading Information Technology (IT) managed services provider (MSP), today announced it has been ranked # 69 out of 501 top managed services providers in the world according to the 2017 MSPmentor 501 Global Edition - Worldwide Company Rankings. The list is compiled annually by MSPmentor.net and is widely recognized as the IT industry's most - [Helion Automotive Technologies Issues Proactive Security](https://heliontechnologies.com/2017/12/07/helion-automotive-technologies-issues-proactive-security/) - Timonium, MD – March 13th, 2017-- Helion Automotive Technologies, a leading Information Technology (IT) Managed Services Provider, today issued proactive security recommendations for auto dealerships that may experience customer data breaches. The recommendations come on the heels of an incident that occurred last month and was widely reported in news outlets. In February, a disgruntled employee with a CRM vendor circulated an email that appeared to be from hackers threatening to release sensitive information from millions of customer records. The - [How to Reduce Your Phone and Internet Carrier Bills](https://heliontechnologies.com/2017/11/13/how-to-reduce-your-phone-and-internet-carrier-bills/) - Recently I met with a prospective client who was about to sign a five-year contract with a vendor that was going to charge a lot of money for a new phone system and carrier service. I hope I talked him out of it, because that dealership was about to spend thousands of dollars per month - [What is a DDos Attack?](https://heliontechnologies.com/2017/11/13/what-is-a-ddos-attack/) - You’ve probably heard the term DDoS in the news recently when it comes to cyber security. So, what is a DDoS? DDoS, or “Distributed Denial of Service” is a type of cyber-attack that is meant to be very disruptive. DoS stands for “denial of service” and refers to an attack that overwhelms a system with - [Acquiring a Dealership? Five IT Issues to Consider.](https://heliontechnologies.com/2017/11/13/acquiring-a-dealership-five-it-issues-to-consider/) - Every so often we get a call from a client that goes something like this: “We just closed on a new dealership,” or “We’re finalizing a deal right now and want to integrate their IT network/software systems into the rest of our group’s. How long will it take?” When I tell them 60 to 90 - [This Overlooked Tool is Guaranteed to Improve Your Customers’ Experience](https://heliontechnologies.com/2017/11/13/this-overlooked-tool-is-guaranteed-to-improve-your-customers-experience/) - If you’re like most dealers when I say the term ‘collaboration tool,’ you may have no idea what I’m talking about. However, when I say the term ‘Instant Messaging’ you know what I’m talking about, but you may not like it. Remember a decade or so ago, when IM apps were all the rage in - [5 Tech Upgrades Your Dealership Needs to Sell Cars Online](https://heliontechnologies.com/2017/11/13/5-tech-upgrades-your-dealership-needs-to-sell-cars-online/) - A recent article in Automotive News states the era of online car sales has arrived. Some dealerships already offer customers the ability to transact most, if not all, of the purchase experience online. AutoNation CEO Mike Jackson said that in January 2017, 30 percent of AutoNation’s new-vehicle sales were transacted online. Experts predict this trend is about - [Three Technology Upgrades to Attract the Best Millennial Talent](https://heliontechnologies.com/2017/11/13/hree-technology-upgrades-to-attract-the-best-millennial-talent/) - Does your dealership have what it takes to attract the best talent? When it comes to hiring, business owners often promote their pay, benefits, culture, opportunities and other perks. What often gets overlooked–but should be included–is the state of their information technology (IT) infrastructure. Millennials, in particular, are very technology savvy and expect workplaces to - [Why Dealerships Need to Be Thinking About PC Age](https://heliontechnologies.com/2017/11/13/why-dealerships-need-to-be-thinking-about-pc-age/) - Do you know how old the PCs in your dealership are? Brand new? 5 years old? Even older? This might be something that doesn’t cross your mind too much as long as your computer seems to be “working just fine”. The truth is however, that the age of your dealership’s PCs have a serious effect on - [Who is Managing Your Warranties?](https://heliontechnologies.com/2017/11/13/who-is-managing-your-warranties/) - Think of all the IT equipment at your dealership. PCs, tablets, wireless nodes, servers, and phones just to name a few! Now, think honestly about who manages all of that equipment. Do you have a dedicated IT department? Outsource IT? Maybe it’s your Internet Sales Manager….or worse, maybe no one! Most, if not all of - [Why Your Customers Don’t Want to Talk to You](https://heliontechnologies.com/2017/11/13/why-your-customers-dont-want-to-talk-to-you/) - Is there someone in your family who hardly ever answers the phone, but will almost always respond to a text? Don’t take it personally. This same person probably prefers to make dinner and travel reservations online, and only answers the phone if they feel it’s imperative to do so–like if it’s their boss calling them ## Pages - [Helion Technologies](https://heliontechnologies.com/) - Helion is America's largest provider of dealership IT, dealership cybersecurity, and dealership compliance managed services. Contact us for an assessment. - [Tekion Enablement Services](https://heliontechnologies.com/tekion-services/) - Maximize your Tekion investment with Helion’s Tekion Enablement Services. Tekion-certified professionals helping dealerships optimize performance. - [Contact](https://heliontechnologies.com/contact/) - CONTACT HELIONADDRESS Helion Technologies Corporate Office 3000 Falls Road Baltimore, MD 21211 HOURS Regular Hours (Live Agent) M-F: 8AM – 5PM (EST) Saturday: 8AM – 5PM (EST) Extended Hours M-F: 6:30 – 8AM | 5PM – 12AM (EST) Saturday: 5PM – 10PM (EST) Sunday: 9AM – 10PM (EST) PHONE Tech Support In Maryland: 410.252.8830 Outside - [Careers](https://heliontechnologies.com/careers/) - Helion Careers: We aren't your average IT services provider, we focus exclusively on dealership IT, cybersecurity, & compliance services. See open positions & jobs. - [Company](https://heliontechnologies.com/company/) - Helion isn’t your average IT services provider. We focus exclusively on dealership IT, cybersecurity, and cybersecurity compliance services. - [Get a Price Quote](https://heliontechnologies.com/price-quote/) - Interested to find out more about Helion's services and get a price quote? Submit this form to speak with a Helion representative for a custom pricing quote. - [Services](https://heliontechnologies.com/services/) - Learn more about Helion’s managed dealership IT, dealership cybersecurity, and dealership compliance services. - [IT Assessment](https://heliontechnologies.com/it-assessment/) - Gain insight into your cybersecurity posture? Check your FTC compliance status? Learn how you can improve your IT performance & security while saving money? - [FAQs](https://heliontechnologies.com/faqs/) - Read our FAQs to find easy answers to our most frequently asked questions regarding Helion, our services, or general dealership cybersecurity & IT information. - [Microsoft 365 Breach Assessment](https://heliontechnologies.com/microsoft-365-breach-assessment/) - Helion's Microsoft 365 Breach Assessment is designed to expose hidden risks within your Microsoft 365 environment. Complete the form for a free assessment. - [Press/Media](https://heliontechnologies.com/press/) - PRESSRead about our mentions in Automotive News & other sourcesBlog Press Release Client Automotive News Article: AI Tools in Dealerships Create New Attack Vectors for Cybercriminals Auto dealerships are embracing artificial intelligence to improve efficiency, automate workflows, and enhance customer service — but a new [...] CarGurus Data Breach: A Warning Shot for Dealerships A - [Sales Inquiry Landing Page](https://heliontechnologies.com/sales-inquiry-landing-page/) - Please complete this form and someone will be in touch - [Resources](https://heliontechnologies.com/resources/) - Download our latest e-books, case studies, how-to guides and more! Learn more about Helion, our services, & the results you'll get with these resources. - [Helion Technologies NADA 2019](https://heliontechnologies.com/nada/) - VISIT US AT NADA BOOTH #6453W Let us manage your dealership’s technology so you can focus on selling and servicing more cars and trucks. Are you confident that your dealership can? Avoid a data security breach Prevent a system outage Maintain a high-speed Internet connection Avoid overpaying for phone and Internet connectivity If you’re - [DMS Transition Services](https://heliontechnologies.com/dms-services/) - Planning a DMS change? Helion helps dealerships manage DMS transition services securely—reducing cyber risk, downtime, and disruption during system changes. - [Automotive Support](https://heliontechnologies.com/automotive/) - Helion provides managed IT & Cybersecurity services for the Automotive industry. | Helion Technologies | We Know Technology | We Know Auto, Heavy Truck and RVs - [Cybersecurity Services](https://heliontechnologies.com/cybersecurity/) - Gain insight into your cybersecurity posture? Check your FTC compliance status? Learn how you can improve your IT performance & security while saving money? - [Support](https://heliontechnologies.com/support/) - With over 20 years of experience, Helion provides expert dealership IT support services. 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